Tina Dillon

I just cannot say enough about this dealership. I have never experienced one like this before in all of my car buying years. What makes this dealership special are several factors. Mark the gene I have never experienced one like this before in all of my car buying years. What makes this dealership special are several factors. Mark the general manager is fantastic. Friendly and he will go out of his way to help you. Tina is the delivery person that will work you one one one with to make sure you know your new car. She is just great. Service department is like Mark and Tina. Just great! My cars have been serviced there since the dealership opened. My # 1 contact is Glenn and he again is great to work with. I just took possession of my 10th Subaru. Forester Touring 2025. You should visit this place and see and feel the experience. More

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What an outstanding staff of professionals! Car buying can be stressful, but John Williams and his Sales manager made it as easy as pie. There was no pressure or fuss; they just wanted their cu Car buying can be stressful, but John Williams and his Sales manager made it as easy as pie. There was no pressure or fuss; they just wanted their customer to be a satisfied and proud owner of a Subaru. You can't ask for more than an incredible crew, an extremely clean facility, and leaving the dealership as a family member. John Williams deserves 10 stars!!! More

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Truly coming into Surprise Subaru was one of the best decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were look decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were looking for. Helped us decide on what was the best fit for our son. Absolutely no pressure and the level of knowledge on the cars was unmatched. The entire staff and process was so painless. One of the single best car buying experiences we have ever had. Thank you to everyone! More

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Alex is top notch. He found us a beautiful Outback and got us a great deal. This dealership has the nicest staff, is efficient, and super customer friendly! He found us a beautiful Outback and got us a great deal. This dealership has the nicest staff, is efficient, and super customer friendly! More

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Everyone was amazing! They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up m They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up my keys was easy! Jonathan, George, and Alex were a huge help! Alex did a great job quickly going over the important things on my new vehicle as I have a newborn baby and was very limited on time. He also set my first service appt for my new vehicle! Mark Mauer was a huge help getting everyone on the same page to take care of me. Highly recommend this store for vehicle purchases and I look forward to brining my car in for its first service! More

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Very friendly efficient, knowledgeable staff, treat you like family. I know if I have any questions about my car or services, there is more than one person with an answer! like family. I know if I have any questions about my car or services, there is more than one person with an answer! More

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Went to a few dealers looking for a Forester and found pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all questions and was very knowledgeable about the car we were looking for. This was all over the phone initially so we set up an appointment to go to the dealership. Every staff member encountered was exceptional. We ended up buying the vehicle and the process was quick and seamless. We were introduced to the service manager personally for service needs down the road, there were some bonuses to buying specifically at that dealership, which were very impressive, and they even had a person call us to set up an appointment to go over all the details of the vehicle. Our Forrester has so many amenities that you do need a lesson on it! Everyone exceeded our expectations in customer service levels, and would not hesitate to recommend this dealership. More

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Very professional! Would recommend to all friends, and family. Tina was great and went over everything. Would recommend to all friends, and family. Tina was great and went over everything. More

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Very attentive and personable service during this time of delivery, demonstration and navigation of the instruments. delivery, demonstration and navigation of the instruments. More

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Fabulous experience, fantastic people, awesome, SOLTERRA ! Looking forward to putting lots of fun miles on my new ‘24 Limited. ! Looking forward to putting lots of fun miles on my new ‘24 Limited. More

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