

Tina Dickenson
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
194 Reviews
Write a Review194 Reviews of Tina Dickenson
May 13, 2025
No complaints from me. The service was fine. It always nice to have a good service department where you purchase your vehicle. The service was fine. It always nice to have a good service department where you purchase your vehicle. More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
May 12, 2025
Great sales experience with James the sales man and Katie in finance. Would highly recommend in finance. Would highly recommend More
Other Employees Tagged: Cameron Shaw, John Deuso, Ron Rytter, Shelby McDannold, Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
May 06, 2025
Dropped off vehicle day prior to having a 7am appointment to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sale to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sales manager walk over and have the service rep take my call to which they provided me the update that the tech found nothing wrong. My vehicle still has a fuel smell coming through the vents and mixing into the oil but they couldn't find any issue. $250 diagnostic fee for nothing. More
Other Employees Tagged: Ernest Chalkley , Shout out to the sales manager that was able to answer the phone and walk over to service dept. And get me an answer. I'm sorry I don't remember your name but thank you.
May 06, 2025
They were friendly, knowledgeable and handled the work in a timely manner. They responded to my questions quickly! a timely manner. They responded to my questions quickly! More
Other Employees Tagged: Katie Vanostrand
April 30, 2025
I was told my car would be in for servicing until the end of the business day but my service advisor was able to get me in and out in less than 5 hours for oil change, state inspection and tire rotation. Als of the business day but my service advisor was able to get me in and out in less than 5 hours for oil change, state inspection and tire rotation. Also, my service advisor was very sweet and congratulations again Haley on your bundle of joy. Thank you Southern Auto! More
Other Employees Tagged: Haley More
April 29, 2025
What I kike about Southern Dodge is that they tell you exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what yo exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what you want from you dealer. More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
April 26, 2025
Would not suggest purchasing a car or service from this dealership brand. Used them many times and each experience was much less than desirable outcome. They may have an issue with serving minorities. Some dealership brand. Used them many times and each experience was much less than desirable outcome. They may have an issue with serving minorities. Something that should be considered if an other than White person is looking to purchase services from this dealership brand. More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
April 23, 2025
When the vehicle was returned they hadn't resecured the bottom of the car so it was dragging. When we brought it back to be fixed the mechanic told my husband he didn't know what he was talking about and t bottom of the car so it was dragging. When we brought it back to be fixed the mechanic told my husband he didn't know what he was talking about and then stated they didn't need to remove it to fix the oil pan. More