

Tina Dickenson
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
151 Reviews
Write a Review151 Reviews of Tina Dickenson
February 22, 2025
We bought the vehicle from this dealership. We were happy with the purchase and we have been quite happy with the service department. They have been reliable and reasonable. I feel that I ha We were happy with the purchase and we have been quite happy with the service department. They have been reliable and reasonable. I feel that I have been treated well and when I look for another vehicle, this dealership will be our first stop. More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand
February 22, 2025
Great customer service from Tina in the service department!!!! Website is a little hard to navigate since you don’t know which service dept out of the 3 your are making an appt for. department!!!! Website is a little hard to navigate since you don’t know which service dept out of the 3 your are making an appt for. More
February 14, 2025
Great coordination and planning on recall service. Only one thing could and should be improved - provide some transportation options for persons that have to leave their cars in service for more than Only one thing could and should be improved - provide some transportation options for persons that have to leave their cars in service for more than few hours and go somewhere else. More
Other Employees Tagged: Katie Vanostrand
February 14, 2025
I went to have oil change to my vehicle and the quick service was great. All persons was extremely helpful and nice. Thank you service was great. All persons was extremely helpful and nice. Thank you More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
February 13, 2025
Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More
Other Employees Tagged: John Deuso, Ron Rytter, Tim Winter, Ernest Chalkley , My technician
February 13, 2025
Great customer service, and the work was done in a timely manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. More
Other Employees Tagged: Katie Vanostrand
February 12, 2025
Excellent attention to detail and the staff gives you 100 all the time.the best all the time.the best More
Other Employees Tagged: Sam Vanderslice
February 09, 2025
Was not to happy on this last visit because of an emergency my service advisor was called away and my car sat unworked on for 3 days and I had a 7am appt on Wed & my car was not worked on until the f emergency my service advisor was called away and my car sat unworked on for 3 days and I had a 7am appt on Wed & my car was not worked on until the following Tuesday. I did not find out anything until Friday. Wasn’t happy at all the way this was handled along with a very unpleasant cashier supervisor when asked a question about when the cost to evaluate my issue wasn’t removed once the work was done ($2000+) I am a loyal long time customer and was very disappointed with the way this was handled… I should have been compensated for what happened. Loyal Customer & will still continue as such. More
Other Employees Tagged: Cashier Supervisor (older gentleman) one star at best. Not very good with customers
Dealership Inventory (329 Vehicles)



