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Timothy Wolford
Timothy Wolford at Spitzer CDJR Mansfield
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Timothy Wolford

Assistant Service Manager

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Timothy Wolford

February 22, 2025

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Employee Rating

Tim and Kendra took excellent care of me as usual. I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru! More

by lauragustin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver , not sure who the mechanics are by name - but they are great!

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February 22, 2025

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Very good experience, all around. Will definitely be going back to spitzer dodge/ram/jeep More

by LORILRUSH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Kendra Weaver

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February 17, 2025

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Good work keep me updated and inform on problem and inform me if about the work More

by RAYMONDWALDRUP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Kendra Weaver

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Feb 18, 2025

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities and we are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2025

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Excellent service and mechanics. Matt the General Manager even took time to talk to me and had the salesman stat the new Electric Charger in the showroom for me to hear. Cool car � More

by martylarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Kendra Weaver

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Feb 18, 2025

Spitzer CDJR Mansfield responded

Marty, Thank you for sharing your positive experience with us. We are pleased to hear that our team took exceptional care of you throughout your visit. If there is ever anything more that we may assist you with, please do not hesitate to give us a call. Safe travels!

February 15, 2025

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After the original quote, more complications arose. ... The charges were much lower than I anticipated. Work was well done with the speed and expertise I trust. Hats off to all the service team and spec More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver

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Feb 18, 2025

Spitzer CDJR Mansfield responded

Tom, Thank you for taking the time to rate our dealership. We are glad that Tim and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you eve have any further questions or concerns.

February 14, 2025

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Tim is always wonderful. Disappointed that there were greasy footprints on car interior after service. More

by YAYASISTER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. Tim will be thrilled to hear he was able to provide you with top notch customer service but had a issue with your car services. We would like to speak to you more on this matter, please give us a call at our dealership to better assist you. Thank you for your time and patience.

February 12, 2025

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I am so pleased with my service with Spitzer! They were very professional, explained the repair needed very clearly, and were very helpful, pleasant and nice! More

by darmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver

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Feb 13, 2025

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 04, 2025

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My service advisor, Tim, was tremendously knowledgeable and helpful during the visit. Enjoy working with Tim! More

by Gabe.mccready27
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Spitzer CDJR Mansfield responded

Gabe, Thank you for taking the time to share your experience. We are pleased to know that our service advisor Tim has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to seeing you in the future.

January 31, 2025

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Very nice and informative. It was car washed off clean from salt, got a veteran discount thank you. More

by ozzie007!
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team was both kind and informative throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 31, 2025

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Employee Rating

My 22 Ram has been serviced at this dealership since buying it from them. The truck has quite a few problems for still having such low mileage. It's currently sitting at dealership waiting for more repa More

by CHRISMSNGER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kendra Weaver

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Jan 31, 2025

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are sorry to hear that your 22 Ram has been having issues. We would love to speak to you more on this matter. If you would give us the opportunity, please give us a call at our dealership and ask for our Service Manager available. Thank you for your time and patience.

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