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Timothy Leblanc
Timothy Leblanc at Herb Chambers Hyundai of Auburn

Timothy Leblanc

Valet

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.2
13 Reviews
4.2

13 Reviews

Write a Review

13 Reviews of Timothy Leblanc

October 22, 2024

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Employee Rating

I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Jeffrey Oldham, Josh French

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Oct 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

August 15, 2024

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This was my first service on my new Hyundai and it was the most efficient and quick service I have ever gotten anywhere. More

by Judithh2812
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that your first service experience at Herb Chambers Hyundai of Auburn was efficient and quick! Thanks for sharing this positive feedback with us.

July 26, 2024

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Employee Rating

Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers More

by A D
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Jeffrey Oldham, Josh French

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Jul 26, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words! We're glad to hear our service technicians at Herb Chambers Hyundai of Auburn provided excellent service and thorough explanations. We appreciate your support!

May 07, 2024

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It's not about service all the time it's also important to listen to your customers that's the best with Herb chambers. I highly recommend them they are always their to help. More

by Customer Feedback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Najee Walker, Alexandra Rutherford, Jeffrey Oldham, Josh French

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May 08, 2024

Herb Chambers Hyundai of Auburn responded

Hi! We appreciate your feedback and recommendation! It's great to know that our team at Herb Chambers Hyundai of Auburn was able to provide you with the attentive service we strive for. We're always here if you need anything else in the future!

May 07, 2024

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Service was done in a professional Maner. I'm very pleased with with the seriice More

by 1944swanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh French

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May 07, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review! We're glad to know you're pleased with the service provided by our team here at Herb Chambers Hyundai of Auburn and we hope we have the opportunity to assist you again in the future. Take care!

March 14, 2024

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Scheduled my lease for a service appointment and everything went smoothly. I was able to call in to book an appointment the day before. I dropped the car off and waited in the customer area which wa More

by dsajorda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Jeffrey Oldham, Josh French

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Mar 14, 2024

Herb Chambers Hyundai of Auburn responded

Hi D Sajorda! We're glad to know that your service appointment went smoothly and you found our customer area comfortable at Herb Chambers Hyundai of Auburn. We aim for efficient, top-notch service! Thanks for the positive feedback!

February 15, 2024

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Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. More

by Asull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Jeffrey Oldham, Josh French

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Feb 15, 2024

Herb Chambers Hyundai of Auburn responded

Hi Asull, we're delighted to know our team at Herb Chambers Hyundai of Auburn was able to provide you with the information and professional service you needed. We look forward to serving you again! Safe travels!

January 25, 2024

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Employee Rating

Great service by Hyundai of Auburn. Great customer service and technical support. Keep it up. More

by peter.inoti
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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Jan 25, 2024

Herb Chambers Hyundai of Auburn responded

Peter, thank you so much for the wonderful review! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

January 22, 2024

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Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Jeffrey Oldham, Josh French

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Jan 23, 2024

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

January 09, 2024

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Employee Rating

Alexandra is ok good service. The problem is not about her, is about the dealer More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Allen, Alexandra Rutherford, Jeffrey Oldham, Josh French

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Jan 16, 2024

Herb Chambers Hyundai of Auburn responded

Rudy, I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

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