Timothy Dickens

Nissan of Rocky Mount responded

Thank you so much for the fantastic review and your high recommendation! It is great to hear that you had an excellent experience and that our team was nice and helpful during your visit. Providing awesome customer service is what we strive for every day. Whenever it is time for your next round of routine vehicle maintenance, you can always count on us to provide expert care using genuine Nissan parts to keep your car running like new. Thank you for choosing NISSAN of Rocky Mount, and we look forward to serving you again in the future! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hello, Thank you so much for taking the time to leave us this fantastic 5-star review! We are absolutely thrilled to hear that your salesperson provided you with a courteous, professional, and overall awesome experience. There is no higher compliment than your referrals, and we truly appreciate your willingness to recommend us to others. Providing a top-notch car buying experience is always our priority here at our dealership. Thank you for choosing NISSAN of Rocky Mount. We cannot wait to welcome you back and assist you again when you are ready for your next vehicle! Best regards, Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mountain

Nissan of Rocky Mount responded

Hi there, Thank you so much for taking the time to share such a heartfelt review with us. We're so glad that we could connect with you instantly and get things off to a great start right from that very first phone call. I'm genuinely sorry to hear that you had such a negative experience at other places before coming to us. We're thrilled that our team could step up, treat you with kindness, and provide a positive, judgment-free car buying experience. Thank you so much for putting your trust in us at Nissan of Rocky Mount. Enjoy every single mile in your new ride, and please don't hesitate to reach out if you need anything else! Best regards, Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mountain

Nissan of Rocky Mount responded

Thank you for this great review! We’re so glad Derrick took the time to understand exactly what you were looking for and answered all of your questions along the way. Taking that extra time is exactly what we aim for with every customer. We’re happy you found the right fit and hope you’re enjoying your new vehicle. Our goal is always to make the car buying experience smooth, personalized, and stress-free from start to finish! We hope to have you back again soon! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount