44 Reviews of Timothy Crandall
December 17, 2024
I have always been very pleased with the people at formerly Flammer Ford now Ford Spring Hill. Everyone from Russ to Tim (TC), Tommy, and Todd are always honest and spot on, helping me make the right formerly Flammer Ford now Ford Spring Hill. Everyone from Russ to Tim (TC), Tommy, and Todd are always honest and spot on, helping me make the right decision. Hats off to the crew, they were fantastic! More
Other Employees Tagged: Russ Silverstone, Todd Scott, Tommy Rust
October 02, 2024
The dealer was extremely helpful with us getting a new vehicle especially after we lost everything in Hurricane Helene vehicle especially after we lost everything in Hurricane Helene More
Other Employees Tagged: Jason McGill
August 10, 2024
Bought my Mach-e Mustang here. Andrew was amazing and I love how clean and professional the dealership was. Easiest car purchase ever! Financing was smooth and easy. Andrew was amazing and I love how clean and professional the dealership was. Easiest car purchase ever! Financing was smooth and easy. More
August 07, 2024
Tim was great! !! Got me the deal I wanted. I got my dream car and got excellent offers on both of my trades. !! Got me the deal I wanted. I got my dream car and got excellent offers on both of my trades. More
Other Employees Tagged: Dave Donovan , Allison and Jason
June 22, 2024
My wife and I came in to comparative shop between a Gladiator and a Bronco. It took well over 5 minutes for us to receive customer assistance from Tim. Our intent was to research and get a vibe for b Gladiator and a Bronco. It took well over 5 minutes for us to receive customer assistance from Tim. Our intent was to research and get a vibe for both vehicles. Ideally, drive both to assist with making an informed decision. The Gladiator we wanted to view had a clearly low left rear tire and Tim did not strike me as knowledgeable about the vehicle. We proceeded to the Bronco and Tim offered little to no insight about the this vehicle either. He seemed disinterested in working with us. The only thing he seemed interested in was getting our phone number. I politely declined, as we are still in the research phase of our search. I requested to take the Bronco for a test drive and Tim stated we’ll need more information (license, insurance, phone number, and email) I stated there is no reason for the final two. License and insurance is perfectly acceptable. As I reached into my pocket, Tim simply shrugged his shoulders. Now, I understand being disappointed that he would not be getting a sale today. However, if I were the manager of this dealership, I would want my sales staff to give the customer a REASON to come back. If a customer did not wish to provide a contact/email at this time, it should be respected until necessary. Due to Tim’s behavior, I will seek any other Ford dealer to make my next investment. A dealership should respect all customers and make them feel welcome. Not like a waste of their time. More
Other Employees Tagged: Tim
June 18, 2024
Fast smooth transaction. Why are you requiring a minimum of 15 words to describe my experience. It is redundant and requires time. Why are you requiring a minimum of 15 words to describe my experience. It is redundant and requires time. More
Other Employees Tagged: Russ Silverstone, Claude "Sparky" Sandage, Larry Ruse
June 11, 2024
Andrew was very helpful and did a great job Upon my purchase, I received everything I was promised purchase, I received everything I was promised More
Other Employees Tagged: Bill Schwiebert, Wayne Denman, Mark Dumovich, Andrew Navedo