Tim Winter

Here's a suggested rating you could use: --- **Rating: ★☆☆☆☆** I had a very disappointing experience with this dealership. Communication with my senior service manager was seve use: --- **Rating: ★☆☆☆☆** I had a very disappointing experience with this dealership. Communication with my senior service manager was severely lacking. My vehicle was in their shop for two weeks, and not only 1 of the addressed issues were fixed, but I now have a new transmission installed, and the mechanic seems hesitant to work any other components of the vehicle. I've dealt with various dealerships for service, and this has been by far the worst experience I've had. More

by navymaa76 Verified Customer Verified Customer

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I brought my Jeep in for a recall. I have more problems now than when I brought it. I get a clutch over heating error with is what the recall was for. My backup camera doesn’t work and I have more problems now than when I brought it. I get a clutch over heating error with is what the recall was for. My backup camera doesn’t work and now it’s telling me to service the transmission. There were no issues prior to bringing here. More

by drdennler Verified Customer Verified Customer

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I went to have oil change to my vehicle and the quick service was great. All persons was extremely helpful and nice. Thank you service was great. All persons was extremely helpful and nice. Thank you More

by teamwooten10 Verified Customer Verified Customer

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Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More

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My last visit to the service center started out pretty rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that i rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that if problem happened again, a major replacement would be done and at no cost to me. At the end of my day that day. Tim Winter went above and beyond. He is a shining star. More

by VERONICA.L.OSBORN Verified Customer Verified Customer

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The work that was conducted did not solve the problems for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a half. More

by ktukes Verified Customer Verified Customer

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I have a service plan rt66 I was told I would get net but I got used tires. And they had cracks in them… I got used tires. And they had cracks in them… More

by rlpayne3 Verified Customer Verified Customer

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They are great every time love them always helpful thanks greatly appreciate your hard work greatly appreciate your hard work More

by Law dog Verified Customer Verified Customer

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My vehicle is in shop when they said it would be done in one day, my vehicle is still in the dealership and it's been 2 months and 12 days. Please help! one day, my vehicle is still in the dealership and it's been 2 months and 12 days. Please help! More

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My jeep needed service and I received the worst customer service I have ever encountered. service I have ever encountered. More

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