Tim Thornton
Tim Thornton at Porsche Orland Park, A Joe Rizza Dealership
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Tim Thornton

Service Director

Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Tim Thornton

May 12, 2025

Dealership Rating
Employee Rating

Fast and Great service. Communication is A+++++. Highly recommended and trusted dealer. My friend FRANK is a wonderful person More

by MRKATIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Caruso, Rachel Davis

May 12, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2025

Dealership Rating
Employee Rating

Nelson was awesome! Rachael is always great. Always a pleasant experience with service department I Orland. More

by andrewhuntcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Davis , Nelson

May 02, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

May 01, 2025

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Employee Rating

The service, professionalism, and respect is outstanding. I felt like I was one of the familly More

by REYNOLDS-WAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

May 01, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

April 25, 2025

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Employee Rating

Great service and excellent customer care and will always report back with updates and I will always buy PORSCHE More

by MSTARKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Caruso, Tony Busuego

Apr 26, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

March 29, 2025

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Employee Rating

Very pleased with my first visit to the service center. Tony was excellent to work with and technician that worked on my car did an outstanding job. I appreciate the way they work and handle the service on More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

Mar 29, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 29, 2025

Dealership Rating
Employee Rating

The service manager was very responsive. However, Rachel could have been a bit more responsive to text. More

by jtjordan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

Mar 29, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership. We look forward to having you as one of our valued customers for many more years to come!

March 25, 2025

Dealership Rating
Employee Rating

Service apres vente irreproachable Personnel qualifie et courtois Merci pour ce service digne de la marque Porsche Bonne continuité More

by Nicolesmayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

Mar 25, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Mayra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

March 20, 2025

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Employee Rating

Tony and the team allowed for a seamless experience when I needed urgent service, especially considering I live some distance from the dealership. Tony kept me in formed every step of the way and made sure More

by ellisjulius64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

Mar 20, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2025

Dealership Rating
Employee Rating

Customer service is outstanding, respectful, courteous and professional. Every time the service is always great. I am always treated like I am like family. More

by REYNOLDS-WAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

Feb 23, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2025

Dealership Rating
Employee Rating

Wait to get a loaner is long. The 50mile per day drive allowance is way too low. The front fender has scratch marks on paint that were not there before. That is the bad. The go More

by BSAK
Recommend Dealer
Yes
Feb 02, 2025

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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