Tim Theodore
Tim Theodore at ELCO Chevrolet Cadillac Inc
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Tim Theodore

Sales Consultant

ELCO Chevrolet Cadillac Inc

15110 Manchester Rd
Ballwin, MO 63011

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Tim Theodore

February 21, 2024

Dealership Rating
Employee Rating

Lamarr is very approachable and helpful! You can tell he is a very intentional person who has the goal of his customers being satisfied! More

by Quralyn Milroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

ELCO Chevrolet Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Elco Chevrolet and we hope to see you again soon!

February 09, 2024

Dealership Rating
Employee Rating

Rick was upfront about the car and was an excellent communicator throughout the process. Tim was extremely helpful as well, as was the finance manager. More

by Smv72267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Weinstein, Ali Khan

Mar 08, 2024

ELCO Chevrolet Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Elco Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2023

Dealership Rating
Employee Rating

Chris and his team helped me find a truck that would meet my needs and keep me in my budget. They gave me a few options and talked about what would fit me best. I was never upsold or pushed. The actually car More

by TimM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2024

ELCO Chevrolet Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Elco Chevrolet and we hope to see you again.

December 09, 2023

Dealership Rating
Employee Rating

Everything was amazing! Rick, Tim and Luke helped me get into the car of my dreams. They made everything so easy and painless. We were there for 25min after the test drive. More

by Ahaberkampf
Recommend Dealer
Yes

Other Employees Tagged: Rick Weinstein

Mar 08, 2024

ELCO Chevrolet Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2023

Dealership Rating
Employee Rating

Everyone at Elco was helpful and friendly. They all made the car buying experience fast and easy. More

by kimber72
Recommend Dealer
Yes

Other Employees Tagged: Chris Weaver , Luke in Finance Dept

August 23, 2023

Dealership Rating
Employee Rating

Tim is a salesman that goes above and beyond. He is honest and straight forward. I recently purchased a truck from elco Chevrolet and the process was by far the best experience I’ve had in a long More

by kerwin_patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 23, 2023

Dealership Rating
Employee Rating

We had outstanding service from sales to finance very prompt and professional made you feel like you were a family member More

by Wanda17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Grellner

August 23, 2023

Dealership Rating

Tim is a great car salesman and even better person. This is our 3rd vehicle purchased from Tim. We will not ever use anyone else! More

by benjaminmschmidt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 10, 2023

Dealership Rating
Employee Rating

Did what they promised to do and was very easy to work with. Would buy from again. More

by jason.mills
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brad Grellner, Rick Weinstein

Jun 05, 2023

ELCO Chevrolet Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Dealership Rating
Employee Rating

DO NOT BRING your vehicle to Elco for service. The sales experience was amazing, but their service department is awful. The service advisors are more interested in their phones and flirting with e More

by JPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Weinstein

Mar 23, 2023

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We pride ourselves on providing an excellent experience in sales and service. If you are able, our service manager Kyle Foppe would be happy to discuss your concerns at your earliest convenience. We can be reached at 636-227-5333. Thank you

Mar 23, 2023

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We pride ourselves on providing an excellent experience in sales and service. If you are able, our service manager Kyle Foppe would be happy to discuss your concerns at your earliest convenience. We can be reached at 636-227-5333. Thank you

Mar 24, 2023

JPJ responded

Your service manager, Kyle, has been given multiple opportunities to discuss my concerns and has shown to not really be interested. Any other ideas on who I should speak with?

Mar 24, 2023

JPJ responded

While the situation still has not been resolved and ELCO's service department is still subpar, I do have to praise our salesman Tim. He worked tirelessly to make sure he got us an appointment for Monday. Even though it has been over a year since the sale and this should not be his issue, Tim is taking the lead in trying to get this resolved - he has called me 4 times today alone. Now that is great customer service!!!! If only he was running the Service Dept. To be continued....

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