Tim Sterling | Page 61

Respect We had called Tim Sterling early in the morning to see if the Edge I wanted had been delivered. He checked and yes, it was just off the truck. When We had called Tim Sterling early in the morning to see if the Edge I wanted had been delivered. He checked and yes, it was just off the truck. When we arrived a couple hours later, he had it serviced and it was being washed for us. He was respectful, knowledgeable and professional. I would recommend that everyone work with Tim at Klaben Ford. It was the best experience I have ever had buying a vehicle. More

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Purchasing my 1st vehicle I started the process of buying my 1st vehicle on my own as an uniformed somewhat scared consumer. I gained knowledge and self confidence throughout I started the process of buying my 1st vehicle on my own as an uniformed somewhat scared consumer. I gained knowledge and self confidence throughout the experience. With the help of Don Batten and Tim Sterling I purchased a vehicle that I am well satisfied with. More

by Cshaffer877 Verified Customer Verified Customer

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Escape purchase we were contacted by Chris when searching on-line for trade-in value and looking to lease a new vehicle. Our old sales rep at Klaben had retired so we we were contacted by Chris when searching on-line for trade-in value and looking to lease a new vehicle. Our old sales rep at Klaben had retired so we began dealing with Chris. He is pleasant and extremely easy to work with and the overall lease of our new vehicle was a swift and efficient process. We would highly recommend Chris and all the employees at Klaben as an enjoyable team to work with. More

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Amazing! I would recommend Klaben to anyone looking for a new car, I had a wonderful experience and Tim was so nice and helpful! Everyone there was very accomm I would recommend Klaben to anyone looking for a new car, I had a wonderful experience and Tim was so nice and helpful! Everyone there was very accommodating as well. More

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So glad I went to Klaben! I am so glad I came here first to lease the new 2017 MKZ , even though I live an hour and a half away! Gene Kallmeyer went above and beyond during the I am so glad I came here first to lease the new 2017 MKZ , even though I live an hour and a half away! Gene Kallmeyer went above and beyond during the WHOLE process. Also he was very professional. Jennifer in the finance department also made it very quick and simple to sign papers and get me on the road in my new Lincoln! I would definitely recommend leasing or buying a car from Klaben Kent! More

by jen_429us Verified Customer Verified Customer

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Satisfied customer Buddy, Tim, and Christina were all amazing with helping me close the deal. We completed everything except signatures over the phone. When I went in th Buddy, Tim, and Christina were all amazing with helping me close the deal. We completed everything except signatures over the phone. When I went in they gave me the deal with discussed, I signed the paperwork, and was out the door. It was so easy I thought there was a catch. I'd recommend them to anyone. Thanks Klaben Ford! More

by jaiquette83 Verified Customer Verified Customer

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It's Because Of Those Two Salesmen! Tim Sterling and Ty Davis are two of the best salesmen I've ever dealt with at not only Klaben but at at ANY dealership I've been to! I actually went Tim Sterling and Ty Davis are two of the best salesmen I've ever dealt with at not only Klaben but at at ANY dealership I've been to! I actually went to another dealership with my son to look at a car he was interested in the day before we went to Klaben. The difference was like night and day! The representative at that other dealership wasn't very friendly, and they acted like my son wasn't good enough to get a car and even lied by saying his prior auto loan that he had good standing with was not on his credit report! The person we dealt with was kind of abrupt and even made some comments that started to push our buttons (especially my wife's). I would not recommend that place to anyone when they could go somewhere so much better! But Klaben on the other hand, I am recommending them to everyone! It's mainly because of two sales representatives and the way they took their time with us and the way they handled themselves professionally, and especially the fact how they made us feel very comfortable to the point as though we were dealing with family! I also love how they didn't make us feel rushed, took the time to answer all our questions that we had, and even went beyond to further explain things and break everything down for us! There is something I saw in these two salesmen that I thought was a value you don't come across very often at places like this. What I saw in them was that their heart was in it, and they are very passionate about what they do! Ty Davis and Tim Sterling are what made the Klaben dealership such a pleasure to deal with! We wound up buying two vehicles there at Klaben! We got our son the car he wanted that was similar (but better, in my opinion) to the car he spotted at that other phony dealership we went to, and then we went back to Klaben the next day (requesting to only deal with Ty Davis and Tim Sterling again), and my wife and I purchased a very awesome pickup truck! Tim even wound up staying until after hours to finish things up with us, and not one time did he complain! My whole family very much enjoyed dealing with Tim and Ty both, and we are now recommending Klaben to everyone and will be bringing even more business to this particular dealership... and it's all because of those two fabulous salesmen that work there and the way they treat their customers! It is exactly how Tim and Ty put it... they weren't lying when they say they try to make the effort to go out of their way to treat their customers as if they are dealing with a family member such as their own mother! That is spot on and is EXACTLY how they dealt with us and made us feel. What two great assets to Klaben! I hope the company truly realizes what gems they have in these two gentlemen. I would rate them each 10 stars across the board if I could! Thank you so much, Tim and Ty, for making our family's dealing with a car dealership all day long for two days in a row such a pleasure instead of a headache. You guys rock! 👍 Sincerely, Keith Roddini More

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Excellent Service My experience was really good, they helped me find a great new car and offered excellent service in financing. Only thing was they forgot to take my d My experience was really good, they helped me find a great new car and offered excellent service in financing. Only thing was they forgot to take my down payment and I had to go back. Other than that I was treated very well and they were helpful and knowledgable about all the cars in their inventory. Would definitely recommend. More

by JALENJOHNSON865 Verified Customer Verified Customer

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Very pleased If anyone wants to buy a vehicle, new or used, see Tim Sterling. Not your typical sales rep. Best experience from a dealership I've had. As I was look If anyone wants to buy a vehicle, new or used, see Tim Sterling. Not your typical sales rep. Best experience from a dealership I've had. As I was looking at trucks Tim came out introduced himself and asked if there was any questions he could answer, never pushed to look at vehicles or to buy that day. Instead asked what vehicle I was looking for, what I did or did not want in a truck. A few days later looked at a 2016 F-250 got a great deal and bought it. Thank you for a new experience at a dealership. More

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MKZ vehicle purchase Excellent service and vehicle explanation from our salesman Tim Sterling at Klaben. I would highly recommend others use him in the purchase of their Excellent service and vehicle explanation from our salesman Tim Sterling at Klaben. I would highly recommend others use him in the purchase of their new vehicle. More

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