Tim Spivey
Tim Spivey at Gastonia Chevrolet Cadillac Buick GMC

Tim Spivey

Service Advisor

Gastonia Chevrolet Cadillac Buick GMC

831 South Main Street
Lowell, NC 28098

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18 Reviews
not yet
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18 Reviews

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18 Reviews of Tim Spivey

August 24, 2021

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Employee Rating

This story begins never judge a book by its cover🤔 so I hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for More

by dazzman1234
Customer Service
Recommend Dealer
No
Aug 26, 2021

Gastonia Chevrolet Cadillac Buick GMC responded

We apologize that your experience was not to our standards. You are open to contact us in regards to your experience at your earliest convenience. Best, McKenney Chevrolet Family

May 19, 2018

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weekend tire repair I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked More

by daniel1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 25, 2018

Gastonia Chevrolet Cadillac Buick GMC responded

Daniel, thank you so much for the great review of your experience at our dealership and especially with Tim. All of the employees appreciate your loyalty to McKenney Chevrolet Buick GMC Cadillac. Please don't hesitate to reach out if we can assist you again in the future. Respectfully, The McKenney Chevrolet Cadillac Buick GMC Team

October 21, 2017

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Employee Rating

Saved Vacation Key fob goes bad while on vacation plus a tire sensor. Key fob and tire sensor were replaced but while replacing the sensor a dangerously worn tire w More

by Travel guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

October 20, 2017

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Employee Rating

Lousy service I brought my 2015 Sierra for repair where it takes a couple seconds for the transmission to engage after moving the selector to drive. This usually ha More

by Sierra62
Customer Service
Quality Of Work
Recommend Dealer
No
Nov 13, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

We are truly sorry to hear about your recent experience with our service center. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and we truly hope to work with you to find a resolution. If you would be open to contacting us at your earliest convenience, we would appreciate the opportunity to further discuss your situation. Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

August 24, 2017

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Employee Rating

GREAT SERVICE.. Tim Spivey is the best. He is always friendly, always explain what is going on with the vehicle and the most important part is that he will give me a More

by Blazin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

August 17, 2017

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Employee Rating

Great Service Tim Spivey is the best. Always great, friendly service. He makes sure my car is taken care of fairly and honestly so I never have to worry about car More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

March 11, 2017

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Employee Rating

Excellent Service Tim Spivey is excellent, always takes good care of my car and me, never suggests doing things that are not necessary. I feel I can totally trust him More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

Hi Elizabeth and thank you for this great review! We're excited to hear that Tim took care of you! He is a great asset and we appreciate all he does. Best regards, McKenney Chevrolet Buick GMC Cadillac Team

February 23, 2017

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Employee Rating

Great service Every time I visit McKenney Chevrolet I am treated with respect by the staff. I'm a repeat customer because I can be assured that I am treated fairly More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Horne

Feb 24, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

Hi Elaine and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Kind regards, McKenney Chevrolet Buick GMC Cadillac Team

January 31, 2017

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Employee Rating

Great Service Always great service with McKinney's service department. Ryan Gant and Cliff Calvert always make you feel like family and go out of their to make sur More

by gmerck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ghantt , Clif Calvert

Feb 01, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

Thanks for the review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. All the best, McKenney Chevrolet Buick GMC Cadillac Team

January 18, 2017

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Employee Rating

Service Dept. We have taken our cars to McKenney for service for several years now. Any time we had a service issue that required multiple tries to fix, it was obv More

by McKenney Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ghantt , Clif Calvert

Feb 01, 2017

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from McKenney Chevrolet Buick GMC Cadillac. If there is anything more that we can do, please come back and see us again. Take care! All the best, McKenney Chevrolet Buick GMC Cadillac Team

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