Tim Smith
Tim Smith at Fred Martin Superstore
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Tim Smith

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.6
29 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

26 yrs, 8 mos

4.6

29 Reviews

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29 Reviews of Tim Smith

October 08, 2024

Dealership Rating
Employee Rating

Everyone we worked with at Fred Martin was friendly and helpful, Kelli went out of her way to make sure we understood everything and made us feel comfortable. More

by Khast12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelli Slavens

Oct 10, 2024

Fred Martin Superstore responded

We're happy to hear that Kelli and our team could get you taken care of! Thank you so much for your kind words and for choosing our store. Congratulations on your new Jeep and we look forward to seeing you again!

September 19, 2024

Dealership Rating
Employee Rating

The gentleman who helped me was amazing, was patient with me and listened to what I wanted. Super excited about my new car. More

by Mschalmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Fred Martin Superstore responded

We're happy to hear our team could provide an excellent sales experience! Thank you so much for choosing our store and for taking the time to leave us 5-stars! Congratulations on your purchase and we look forward to seeing you again!

August 13, 2024

Dealership Rating
Employee Rating

He called my husband and had his dream truck. He was a pleasure to work with. He is very charismatic and easy to talk to. He made everything go smooth. He went above and beyond for us. More

by Sueberg316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: De’Angelo "DJ" McNeil , Jon Ransom, Kerry in finance

Aug 13, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our team and for choosing our store. If we can help with anything else, please reach out and let us know. Thank you again and congratulations on your new truck!

July 25, 2024

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Employee Rating

Tim was awesome for handling the sale and made sure everything went smoothly and Kerry was extremely helpful with our time line to get the sale done quickly and efficiently for we had a time issue! Gre More

by geoball64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Crawford

Jul 25, 2024

Fred Martin Superstore responded

Thank you so much for choosing our team and for taking the time to leave us these kind words! We're happy to hear we could get your purchase handled fast and smooth! If we can help with anything else, please let us know. Thank you again and congratulations on your purchase!

July 15, 2024

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Employee Rating

Working with Tim Smith was an absolute pleasure and he has certainly earned my continued business in the future. More

by mforestal1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

Fred Martin Superstore responded

We're happy to hear that Tim and our team could help get you into the right vehicle! Thank you so much for your continued support of our dealership and for taking the time to leave us 5-stars. Congratulations on your purchase and we look forward to seeing you again!

December 21, 2023

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Employee Rating

This dealer is so full of crap and stands behind nothing . I bought a car i was told was checked and serviced and everything works properly when it got dark out and i noticed the dash lights dont work i c More

by fastbill73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dean Marco

Dec 22, 2023

Fred Martin Superstore responded

Good morning. We apologize if there was any miscommunication with the purchase of your vehicle. This vehicle was given only a visual inspection and this should have been relayed to you by the salesman at the time of purchase. The vehicle purchased was an as-is used vehicle with no additional warranties. This was posted in multiple places and signed multiple places by the customer. We are sorry this was your experience, but it can happen with an as-is purchase. Again, we do apologize for any miscommunication that may have occurred. We thank you for your review.

Dec 22, 2023

fastbill73 responded

Thats not what i was told by the salesman and thats my case and point. You people took my money and lied in the process . I paid 20 grand for a nice used car off your front line and i was told on the phone and in person that it was fully inspected and in perfect shape . iI didnt get a beater off your budget lot. When someone tells you they always do the right thing and it will be handled and shakes your hand you expect it to be that way no one should. have to read the fine print and ask if they are going to screwed because of it.

December 21, 2023

Dealership Rating
Employee Rating

Matt and his team financing everything did a great job I would recommend them to anyone More

by mm9977737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller

Dec 22, 2023

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for your kind words. Congratulations on your purchase and we hope to work with you again when you're ready for the next one!

December 17, 2023

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Employee Rating

Very easy to work with! ZERO pressure to buy a vehicle! Tim Smith is who I recomend for a sales Rep. 100 % I will go back to Fred Martin! More

by davy524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Fred Martin Superstore responded

We're happy to hear that Tim was able to help get you the right vehicle! Thank you so much for your 5-star review and for your business! We look forward to seeing you again!

December 17, 2023

Dealership Rating
Employee Rating

In my opinion great dealerships are reflected in their employees and their customer service! There's none greater than the Fred Martin team! Tim Smith is a master at getting it done! He made the financial More

by dumaslezette287
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller, Rob Zabel

Dec 18, 2023

Fred Martin Superstore responded

Thank you so much for your kind words about our team! We're happy to hear that Tim, Matt, and Rob were able to help make your purchase as easy as possible! Thank you for choosing us and congratulations on your purchase! We look forward to seeing you again!

Dec 17, 2023

dumaslezette287 responded

Thanks Matt, Tim and Rob at Fred Martin Superstore. The MVP'S of car buying! You guys helped make my car dreams come true!

December 01, 2023

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Employee Rating

great customer service. i had a very experience there easy to work with and there was no pressure. i definitely will recommend the dealership to others. More

by haskinscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Fred Martin Superstore responded

We're glad to hear we were able to provide your with a great experience! Thank you for choosing our dealership and for leaving us a 5-star review. We hope to see you again!

1

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