Dealership Experience
19 yrs, 10 mos
Industry Experience
19 yrs, 10 mos
Languages Spoken
English
89 Reviews
Write a Review89 Reviews of Tim Riley
June 19, 2023
Service Department is outstanding. In general trust is a big thing for me. Not one time did I feel like I couldn’t trust their opinion on what needed to be done. For that I was thankfu In general trust is a big thing for me. Not one time did I feel like I couldn’t trust their opinion on what needed to be done. For that I was thankful More
January 18, 2023
I have never had an easier time buying a car! I love my 2023 Hundai Tuscan! I have been working with Brion for about 2 years to find the right car for me. There was never any pressure! Thank you I love my 2023 Hundai Tuscan! I have been working with Brion for about 2 years to find the right car for me. There was never any pressure! Thank you Dean Team! I will be telling everyone about my experience, and Brion! More
Other Employees Tagged: Bill Buchholz, Gordon Goevert, Brion Gaikins
April 23, 2022
The vehicle was not clean in the back and trunk. The vehicle maintenance light came on and I informed Brion who said he would have it taken care of. The vehicle maintenance light came back on when The vehicle maintenance light came on and I informed Brion who said he would have it taken care of. The vehicle maintenance light came back on when we got on the highway. It is still on. The windows were not wiped down. I hope your local customers receive better service. I really love the car, but got better financing from my credit union and was never offered more financing options. More
Other Employees Tagged: Andy Miller, Bill Buchholz, Brion Gaikins, Eric Harrelson , Mike Larkin
November 16, 2021
Fantastic job! Love coming back and having everyone remember me by name! Torrey was great and made the experience comfortable and safe! remember me by name! Torrey was great and made the experience comfortable and safe! More
Other Employees Tagged: Torrey Iannazzo
October 23, 2021
My wife bought a 2021 Hyundai Palisade from them in April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to b April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to be checked out!! Finally was able to get the SUV service and was told by the service department that there was a oil line not completely tighten doing the assembly of the SUV. Need I remind you that we couldn't get a loaner vehicle because none was available!! Two weeks ago 10/09)2021 I noticed that the SUV was still leaking oil again. Contact Dean team service department and again was having a hard time getting the SUV service or a loaner car!! Been on a list for two weeks to get a loaner vehicle because of the oil leak is really bad!! Had to rent a vehicle from Enterprise to back and forwards to work with my own money!! My sales rep Weldon said that is nothing he could do at this point too assist with this situation!! So now I have a brand new SUV sitting in the garage leaking oil everywhere waiting on Dean team to get this situation dealt with!! Too much money have been invested in this vehicle for us to be having this problem and to be treated so poorly by Dean team!! More
Other Employees Tagged: Bill Buchholz, Eric Harrelson , Weldon Streeter
June 29, 2021
Weldon was very helpful and patient when selling the car to us. Had a quick family emergency on the phone but was willingly to try to get back to us. to us. Had a quick family emergency on the phone but was willingly to try to get back to us. More
Other Employees Tagged: Weldon Streeter
June 02, 2021
I'm A Long Time Customer So Far I've Bought 3 Hyundai And The Other Day i Purchased My 4th. My Entire Family As Well As Friend And Co Workers Have Purchased From Dick Dean And We've All Been Extremely Satisf The Other Day i Purchased My 4th. My Entire Family As Well As Friend And Co Workers Have Purchased From Dick Dean And We've All Been Extremely Satisfied. I Highly Recommend This Salesman As Well As Dealership. I Personally Will Not Buy Anywhere Else That's How Comfortable I Am With My Purchases From Here. I Cannot Say Enough Positive About Torrey Iannazzo He's Truly Top Notch When It Comes To Customer Service. He Even Came In On His Day Off To Assist Me. He Even Helped Me With Everything Again Today And Said Just Let Me Know If You Need Anything At All. I Highly Recommend Him Can't Sat That Enough Torrey Is The Perfet Example Of How All Sales People Should Be :) More
Other Employees Tagged: Kathy Brand, Bill Buchholz, Gordon Goevert, Eric Harrelson, Wade Knuckles, Torrey Iannazzo , Richard Martin
April 06, 2021
Recently leased a 2021 Genesis G80. Worked with Andy Miller (3rd Genesis) and Ben French (Genesis Experience Manager). Sending my appreciation and compliments to both of them. They were a pleasure t Miller (3rd Genesis) and Ben French (Genesis Experience Manager). Sending my appreciation and compliments to both of them. They were a pleasure to work with. They both were flexible and creative to assist me with my needs to where we consummated this deal. Andy follows through, is attentive and very service oriented. An accomplished veteran. Ben exhibits down to earth dealing with people, and he is smart and very easy to communicate with. Unlike most I have dealt with in his position. Wanted to also add my compliments for Tim Riley in Service, who just bent over backwards to help me with a tire issue. Thank you all. Burt Follman More
Other Employees Tagged: Andy Miller, Ben French
February 19, 2021
I have been buying new cars in St Louis since 1971 but never had a dealer where we bought more than two cars. We just purchased our third Hyundai from Dean Team Hyundai since 2010. We've had 3 excellent never had a dealer where we bought more than two cars. We just purchased our third Hyundai from Dean Team Hyundai since 2010. We've had 3 excellent sales pros (Andy Miller is excellent) but, over the years, we have had dozens of contacts with the Service Department and think it is the best Service Department we have ever worked with. Since the first days we walked into the showroom and into the service department, we've always felt that they wanted us to be satisfied customers and valued our business. More
Other Employees Tagged: Andy Miller, Gordon Goevert, Wade Knuckles , Robert Miller
June 27, 2020
Andy Miller and Hyundai Andy has been helping my family for years he is the sole reason we keep returning, along with Tim, is amazing to work with. Richard does great at fini Andy has been helping my family for years he is the sole reason we keep returning, along with Tim, is amazing to work with. Richard does great at finishing the process. More
Other Employees Tagged: Andy Miller , Richard Martin