Tim Radice

Andy is taking care of me from A to Z , what an excellent customer experience I have . Thank you Andy customer experience I have . Thank you Andy More

Helpful 0

Report | Print

I Have a 2004 Cadillac XLR. I happen to like the car. I brought it into ED MORSE CADILLAC hoping for expertise and asking for a little mercy on the pricing as not everyone can w I happen to like the car. I brought it into ED MORSE CADILLAC hoping for expertise and asking for a little mercy on the pricing as not everyone can work on this type of car. I phoned Philip Schultz and asked if he could help me on the charges as I am a Veteran and it was extreme charges applied to the fix of my car (and the top still does not work). I was told by Philip, WHY SHOULD I TAKE FOOD OUT OF MY EMPLOYEES MOUTH JUST TO HELP YOU? I said Thank You, I apologized for asking and hung up the phone. I PAID my bill, of which I had to step through it with a fine tooth comb because there were charges added to the bill that should not have been there. Did I say, my Top still does not work! I also had all gaskets changed, still there is a oil leak on my garage floor. It has been 1 month since working on my car. It was not my intent to take anything from anyone. We all have families, but we all need a little understanding/mercy at some point in our life. If you have never needed it, keep living, you will. I am very disappointed in our AMERICAN MADE - CADILLAC COMPANY and the handling of their customers. More

Helpful 0

Report | Print

It is because of Anthony Hyde that I am rating Ed Morse Cadillac a 5. He provided excellent customer service even after the deal was said and done. This speaks volume to his character and work ethic. He ma Cadillac a 5. He provided excellent customer service even after the deal was said and done. This speaks volume to his character and work ethic. He made sure we were provided with what was promised and made sure it was done properly. He has been nothing but professional and his communication was outstanding! Anthony Hyde is an exemplary representative for Ed Morse Cadillac. It’s easy to be accommodating and kind when your trying to sell a car, Anthony stands out because he was that way after the car was sold. That’s how you get repeat customers and customers sharing with others! More

Helpful 0

Report | Print

Professional, knowledgeable, friendly, with a focus on customer questions, concerns, and satisfaction. Made to feel my satisfaction was important. customer questions, concerns, and satisfaction. Made to feel my satisfaction was important. More

Helpful 0

Report | Print

I have bought so many brand new cars in the last 10years and I have never had a better experience with a dealership. They were respectful of time and didn’t make feel like customers. It felt like working wi and I have never had a better experience with a dealership. They were respectful of time and didn’t make feel like customers. It felt like working with family. More

Helpful 0

Report | Print

While I was struggling with whether To purchase a new vehicle during struggling economic times, Karen Barres walked me through the process using several scenarios for purchasing power, and allowed time, vehicle during struggling economic times, Karen Barres walked me through the process using several scenarios for purchasing power, and allowed time, literally days without pressure, so that I could look over advice from my personal financial advisor. My advisor was impressed with the sale, purchase, and time allowed for me to figure out what was best for me. Ed Morse’s Tim Radice has been faithfully honest in servicing my vehicles. I drive in and always say, “Tim, I’m getting ready to leave town for a while and need the next 2500 miles to be carefree and no service will be needed while I am away. He has made sure all possible care and attention was given and recommendations made prior to my leaving town. One can’t buy that kind of reliance and trust in these types of professionals (Sales & Service) at Ed Morse family. More

Helpful 0

Report | Print

This is the fifth Cadillac purchase with Karen as my sales representative. Karen knows exactly what I’m looking for in a vehicle and work diligently to make my purchase satisfactory. This is the sevent sales representative. Karen knows exactly what I’m looking for in a vehicle and work diligently to make my purchase satisfactory. This is the seventh Cadillac purchase from Ed Morse Cadillac overall. The dealership is loyal to their customers. The sales and service staff are courteous and professional. More

Helpful 0

Report | Print

Michael Brandon has worked with me for my last 3 Cadillacs. He always finds me the vehicle I want for a fair price. This is my third Ed Morse Cadillac in the last 6 years and I have been thoroughly Cadillacs. He always finds me the vehicle I want for a fair price. This is my third Ed Morse Cadillac in the last 6 years and I have been thoroughly pleased each time with the sales, finance and service or I wouldn’t keep coming back. More

Helpful 0

Report | Print

This is the best dealership in town. Have bough 4 cars from Ed Trujillo and will be returning for our next car. God willing. Always cadillac from Ed Trujillo and will be returning for our next car. God willing. Always cadillac More

Helpful 0

Report | Print

Cristo was a pleasure to work with! He is very polite, courteous, knowledgeable, patient and helpful. He made this process very smooth! Would definitely recommend working with him. courteous, knowledgeable, patient and helpful. He made this process very smooth! Would definitely recommend working with him. More

Helpful 0

Report | Print