Tim O'Connell

Poor sales service. Was lied to about the car having remote start. The remote start has a defect that makes it shut off when opening the door and Toyota only gives you 1 Was lied to about the car having remote start. The remote start has a defect that makes it shut off when opening the door and Toyota only gives you 12 months free of remote start key fob and app. After that it is documented from Toyota it’s $8 a month to use the remote start you paid for. Dealer still says it’s not true even when confronted with the document from Toyota. Asked for my trades car back after 1 week and got stalled for 2 weeks with manager on vacation and in meetings and then told we sold your car yesterday. Overcharged for a hitch install by $180. Gave me a reciept showing it and said oh no that’s our profit to keep. So sales makes money off their own service departments work. The car is a lemon with engine/transmission problems, technology flaws and safety issues now reported to NHSA. Dealer dosnt want to help. Had to get Toyota involved to request help. Dealer also isn’t document service records. Keeps looking at car without doing paperwork. More

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Professionalism, integrity, and empathy are the cultural norms in Bommarito Toyota. When I signed the contract for a very good deal to finance a very good vehicle, I realized that the insurance company is g norms in Bommarito Toyota. When I signed the contract for a very good deal to finance a very good vehicle, I realized that the insurance company is going to take some time to approve. I had to leave the car in Bommarito for about a week until I finally got my insurance. They prepared a new contract for me with the date of purchase switched to the date I picked up the car so that I don't have to pay for the week that my car was in their shop. I'm very thankful to Tim and Tyler especially. More

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The corolla hatchback I got is a great car and Tim was knowledgeable about everything Great car great service knowledgeable about everything Great car great service More

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Go see Tim O’Connell and Duke White. They helped me get a RAV4. They were awesome to work with. They helped me get a RAV4. They were awesome to work with. More

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Tim is a fantastic sale associate. He helped me to set up fast and easy. He helped me to set up fast and easy. More

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Tim O’Connell went above and beyond to help make the car buying process easy and seamless. He paid attention to our wants and needs and did his absolute best to accommodate both within the current market. T buying process easy and seamless. He paid attention to our wants and needs and did his absolute best to accommodate both within the current market. Tim was personable and made sure we were taken care of from start to finish. Overall a great experience! More

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