Tim O'Connell

My husband and I leased a new car from this dealership and had SUCH a positive experience here. Vinnie Mannella was fantastic - he helped us find the right car, answered all our questions, and was with us and had SUCH a positive experience here. Vinnie Mannella was fantastic - he helped us find the right car, answered all our questions, and was with us every step of the process. Everyone we worked with throughout the process was truly wonderful as well. We’ll definitely be coming back here in future. Highly recommend this dealership! More

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caleb, allan, tim, & our finance manager were all amazing! they got us a great deal & treated us like family. this was our second car from them and they didn’t fail to make us happy. 10/10 would reco amazing! they got us a great deal & treated us like family. this was our second car from them and they didn’t fail to make us happy. 10/10 would recommend! More

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Mike was very nice and the dealership in general obviously was kind and accommodating. It would be nice to get some type of heads up on how long the process could potentially take, but honestly, as obviously was kind and accommodating. It would be nice to get some type of heads up on how long the process could potentially take, but honestly, as long as you set aside your day to do this, it’s all good. I plan to get all future minivans from this Toyota dealership. More

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The staff was very friendly and helped answer all of our questions. I was impressed with how knowledgeable the staff was compared to other dealerships I have been to. questions. I was impressed with how knowledgeable the staff was compared to other dealerships I have been to. More

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I am very pleased with the customer service I received from Toyota of Naperville. The staff were very professional, friendly and respectful. Mike Beck was knowledgeable, polite and attentive. The entire from Toyota of Naperville. The staff were very professional, friendly and respectful. Mike Beck was knowledgeable, polite and attentive. The entire purchasing process was quick and easy. The dealership was clean and cozy. More

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I really appreciate Caleb and him helping me pick out the vehicle that I have. Caleb was very thorough and helpful on a lot of levels and has communicated with me virtually over email to expedite a lot of do vehicle that I have. Caleb was very thorough and helpful on a lot of levels and has communicated with me virtually over email to expedite a lot of documents on the exchange date. Thank you to all people who have been helpful during this. More

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Harvey Nyien - BEST CAR SALESPERSON EVER! Genuinely friendly, relaxed, and absolutely no pressure. Really appreciated his truly honest answers to all our questions and his knowledge about t Genuinely friendly, relaxed, and absolutely no pressure. Really appreciated his truly honest answers to all our questions and his knowledge about the vehicles we were interested in. More

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Caleb was VERY helpful in our process of finding the right lease vehicle for us. He was very diligent to make sure every option that we wanted was on the car. He let us know the status of the vehicle ri right lease vehicle for us. He was very diligent to make sure every option that we wanted was on the car. He let us know the status of the vehicle right up to the time of delivery. After all the paperwork was completed, Caleb and Ceasar worked with us to go over the features on the car. Tim O'Connell was also instrumental in making sure we were getting the best deal. Angel in finance also worked to make sure we got through all the paperwork quickly to get us out and into our new car. The entire team at Toyota of Naperville go out of their way to make sure you are happy with your vehicle. And we are extremely happy with our purchase. Thank you, Tim, Caleb, Ceasar and Angel for all your hard work. More

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Harvey was very experienced, knowledgeable, patient & easy to do business with. No high pressure. Zeke in business office...very professional, understanding, & helpful. High quality professionals and pro easy to do business with. No high pressure. Zeke in business office...very professional, understanding, & helpful. High quality professionals and products:-) More

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We would definitely recommend this dealership. Worked with Rich Ponulak & Tim O’Connell great experience. Worked with Rich Ponulak & Tim O’Connell great experience. More

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