Tim Nadvit

I had a terrible experience with the Subaru service department. Their department did not communicate with me, didn't ask for consent before doing work on my vehicle and was unable to provide me any inf department. Their department did not communicate with me, didn't ask for consent before doing work on my vehicle and was unable to provide me any information on the work they did. I requested it several times and after the Manager refunded the costs--they never got back to me. Once you go here once they will contact you forever. It's been over 2 years and I've asked them to stop contacting me via email/phone at least ten times. As I write this, I'm on the phone trying to talk to someone from their dealership to remove me from their contact lists. I've called at least 4 times for them to do this. Spoke to the manager who said my email was still active in their system but has been removed. I'll follow up next time I'm contacted. This is from over a year ago but I still remember that Constantine was the service associate and he was absolutely terrible at his job. More

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Dealership wrecked my vehicle while in for service. I received no contact for 10 days and that was only after Subaru of America got involved. The operations Manager then lied to SOA telling them he has I received no contact for 10 days and that was only after Subaru of America got involved. The operations Manager then lied to SOA telling them he has left me 4 voicemail's when he had already apologized to me that I got lost in between him and the service advisor each thinking the other was contacting me. The GM tried to downplay it as a scuff even through his own Operations Manager called it a wreck. By far the worst Customer experience I have ever had with any business. More

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Great experience and service. Sean made the process easy for me and I didn’t doubt anything that was discussed or given based on my info. I loved this experience and I will be bac Sean made the process easy for me and I didn’t doubt anything that was discussed or given based on my info. I loved this experience and I will be back again! More

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