Tim Naasz | Page 26

Went the extra mile Very pleased with my purchase of new Ram. Matt and Tim were very professional and very easy to work with. I would recommend Matt to my friends and rel Very pleased with my purchase of new Ram. Matt and Tim were very professional and very easy to work with. I would recommend Matt to my friends and relatives to purchase a new vehicle. Very easy to talk with and knowledgeable about Ram we purchased. More

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Great experience and team! Joe and Tim really worked with me and helped me out when it came to buying my first car and I couldn't be happier! Joe and Tim really worked with me and helped me out when it came to buying my first car and I couldn't be happier! More

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Terrible followup service Earlier this month I purchased a car here, it is a good car and the one I set out to get. It is a Certified used Kia 2014 with low miles. The heater Earlier this month I purchased a car here, it is a good car and the one I set out to get. It is a Certified used Kia 2014 with low miles. The heater broke the following day after purchasing it and I called them right away. The service department couldn't see me for 2 weeks. When I did bring it in at its appointment, they didn't have parts, authorization, courtesy car or a ride. After 90 minutes they returned the car to me and said they would call back that day and didn't. I followed up, they said it would take a further 2 days to speak to the manager and they would call me back again and didn't. I called again and the repair tech, his manager, and the customer service manager were not available and not returning calls. Left messages with all of them and it had been a couple of days. After writing a review here I got an instant response, and was dealt with in record time and my car was re-cleaned in a premium fashion. Bill Moehle returned the car to me, he was empathetic, apologized and appeared to be genuinely in tune with other customers before me. My advise/opinion to Belzers is to get the service department to work with the sales representatives and not work against each other. Everyone in the service department should take customer service 101 and not bicker in front of customers or talk negatively about the business or colleagues that are off, on that day and look to Bill as a resource for your customer service training or to manage this operation. I hope it gets better from here. (Recommend yes or no: it wouldn't be my first recommendation but perhaps that could change.) More

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AMAZING It has been a hard time trying to find a car but TIM, Kelly , Kara and Alejandro Guzman was amazing in getting me approved on my Chevy Cruz and It has been a hard time trying to find a car but TIM, Kelly , Kara and Alejandro Guzman was amazing in getting me approved on my Chevy Cruz and I love it , they put in hard work o this approval and I appreciate every one More

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Positive sales experience We have purchased two cars from Belzers, and both experiences have been pleasant. They work with you to make sure the vehicle fits your needs and take We have purchased two cars from Belzers, and both experiences have been pleasant. They work with you to make sure the vehicle fits your needs and take the time to help you get it all set up before you leave. More

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Great experience two times in a row My fiancé and I both worked for a competitor dealership for 15 years between the two of us but have chosen to purchase our two new vehicles from Jeff My fiancé and I both worked for a competitor dealership for 15 years between the two of us but have chosen to purchase our two new vehicles from Jeff Belzer's because the way they treat and give respect to their customers. Jessica and Tim are so helpful and go above and beyond to ensure that you don't have just the "typical" dealership experience. More

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Good Experience The sales people listened and were very attentive to needs and budget for the vehicles. They worked with us on pricing and financing, so we got a dea The sales people listened and were very attentive to needs and budget for the vehicles. They worked with us on pricing and financing, so we got a deal that fit in our budget for two new vehicles. They were very reassuring and friendly throughout the process. More

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Best place to buy a vehicle Jessica G was the best sales representative we have worked with!! She not only listened to what we were looking for (not just try to sell us a vehicle Jessica G was the best sales representative we have worked with!! She not only listened to what we were looking for (not just try to sell us a vehicle) but helped with every step to get us into what we wanted! Jessica G and Tim N are the reason we went back to buy our second vehicle. Thanks again for the wonderful service!! Chuck & Tina More

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Incredibly friendly and helpful team I visited Jeff Belzer's on Saturday and drove away in my new car on Monday afternoon. They helped me find exactly what was right for me and gave me al I visited Jeff Belzer's on Saturday and drove away in my new car on Monday afternoon. They helped me find exactly what was right for me and gave me all of the necessary tools and information to have a successful future with my vehicle. This was the only dealership I visited and the only one I needed to. I wouldn't go anywhere else. More

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Awesome! New vehicles purchase My husband and I bought 2 brand new vehicles. Kelly and Tim were incredible to work with. Everything went as stated and so smoothly. The service depa My husband and I bought 2 brand new vehicles. Kelly and Tim were incredible to work with. Everything went as stated and so smoothly. The service department was awesome as well with the install of a tow package. I will definitely return when in need and will deal directly with Kelly again. I've already referred a coworker to her! Thanks again!!! More

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