Tim Keosykao
Tim Keosykao at Elk Grove Toyota
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Tim Keosykao

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.5
39 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Macedonian Macedonian

4.5

39 Reviews

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39 Reviews of Tim Keosykao

September 26, 2024

Dealership Rating
Employee Rating

Very professional staff and a great experience whenever I have my vehicle serviced. Would definitely recommend Elk Grove Toyota to my family and friends. More

by Roberto Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ahmad (Nash) Azimi

Sep 26, 2024

Elk Grove Toyota responded

Hello Roberto, Thank you so much for your kind words. I am thrilled to hear that Tim and Ahmad were helpful during your time with us. Come and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 13, 2024

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Employee Rating

Service representatives were very pleasant and courteous. Services rendered were no nonsense and quick. Customer received text and phone call promptly when the work was done More

by haniel168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review on our staff here at Elk Grove Toyota. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

July 18, 2024

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Friendly, helpful & knowledgeable employees. They give a discount whenever possible. Easy to make an appointment. The waiting area is clean & has a variety of sitting areas. Big tvs with closed More

by Bjallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. We appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager Elk Grove Toyota Jblair@elkgrovetoyota.com 916-405-8000

June 01, 2024

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Great and quick service. Fair price. Polite and professional staff.Clean facilities. Easy to make appointments. More

by Sam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Elk Grove Toyota responded

Hi Sam, Thank you for your kind words. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 21, 2023

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Tim was very professional. Great experience. Amazing customer service. Fast and convenient. 10 out of 10. More

by dannadia7777
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 11, 2023

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This is the worst service I ever had on any Toyota been a customer for over 8 yeat buy 4 cars and took the 6 hours to get my oil change with a appointment got me sitting on the waiting room is ridiculous not More

by victorzelaya90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 12, 2023

Elk Grove Toyota responded

Hello, I apologize for your experience. I did address your concerns with our Service Manager and staff. Unfortunately it does look like you did not have an appointment this time and it did take longer to service your vehicle. With an appointment your service is faster as you have experienced in the past. I apologize for the wait time. We truly appreciate your time and your business. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

January 17, 2023

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Employee Rating

Got me in and out quickly. Everyone was very helpful. I had no problems. Thanks More

by Sandrasuitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We appreciate your business!

January 17, 2023

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Employee Rating

Promised 3 hr waiting g period for service. My car was ready less than 2 hrs! Great service. More

by Msloudizon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Elk Grove Toyota responded

We're happy to hear this! It is our goal to get your vehicle back to you as quickly as possible.

October 06, 2022

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Employee Rating

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran , John Nguyen, Milton Vong, Mike Lau, Gustavo Nevarez, Khang Bui, Ping Yang , Alexis Gip, Kevin Nguyen, Tau in the lot was first to greet me and he was more than helpful to satisfy my needs

Oct 26, 2022

Elk Grove Toyota responded

We are happy to hear you're receiving the highest level of customer service here at Elk Grove Toyota! Thank you for taking the time to tell us about your experience!

August 17, 2022

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Employee Rating

Courteous. Well organized express service operation. Work was explained, no one tried to sell me unneeded service. More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2022

Elk Grove Toyota responded

We appreciate your feedback! We're happy to hear your service experience was a positive one! We look forward to working with you again in the future.

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