Tim Kaplan

Hi guys, it’s been a while since I posted anything on here. So my oldest son bought a car from Route 33 Nissan )Haldeman Nissan in Hamilton and dealt with this salesman Tim Kaplan a day or two before Th here. So my oldest son bought a car from Route 33 Nissan )Haldeman Nissan in Hamilton and dealt with this salesman Tim Kaplan a day or two before Thanksgiving. He had the car for 2 weeks and then the car died on him while he was driving to work. So he called Tim and told him what happens and he was advised to bring it back to them. We had AAA tow it back and they’ve had the car since. They had the car for two weeks and they never reached out to tell him what was going on with the car. Finally last night him and his girlfriend went to the dealership and talk to his salesman to see what was going on and if they can put him in another car with equal payments and they were met with hostility and complete nope face lies about how the car was sold as is and they can’t do anything about switching him to another car. They car needs a new engine and whey want him to pay for it even though on the contract he signed it states he has a 30-day warranty. Last night when he told Tim Kaplan that he himself told him he have 40-days warranty if anything goes wrong with the car they will fix it, Kaplan told him nonchalantly that, this is something he tells his clients all the time and if he want to get the car fix then they will have to get an attorney. Haldeman Nissan still have the car and he is stuck without a car with his first payment due soon. I’m trying to figure out in what world is this fair when they knew the car had issues and they sold him that car. The worst part is that’s not the car he went to buy but yet was convinced into buying this car and now car is having problems and they refusing to fix it. He filed a complaint with the BBB and NJDCA and now he needs an attorney to haul their xxxxx to court. He reached out to the financing company and was told he has 10 day grace period before he has to make his first payment. Making the payments is not the issue, the issue is how and why should he have to pay for something he does not have nor is functioning? And car salesman wonder why people consider them to be xxxxxxxx! I am so livid! More

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Wow! Wish we knew about Tim earlier! We had a GREAT experience buying our retirement car! Calm, patient, no pressure. Never had an experience buying a car like this before. If he doesn't know an an experience buying our retirement car! Calm, patient, no pressure. Never had an experience buying a car like this before. If he doesn't know an answer, he'll find it. Management is good here, too - they live up to their slogan! Thank you- you are a blessing! More

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Okay so I took my daughter to purchase her first car. I suggested Nissan because they always have the best deals. Tim has probably been the first time I can genuinely say I received thee absolute best cust suggested Nissan because they always have the best deals. Tim has probably been the first time I can genuinely say I received thee absolute best customer service. He was polite, kind, and patient cause I asked a 1000 questions Lol. Yet he had an answer for everyone of them. He even offered to assist us with insurance and everything. To say the least he made my daughters very 1st car buying experience a breeze. If I had to recommend any dealership or salesmen it would be Nissan on route 33 and Tim would be your go to guy. He got us in and out in no time. Hey Tim thanks again from Tatyanah and Rhonda! More

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I thank Tim for his service, he was very nice and patient. He was calm, informative, and very helpful. His customer service was great. Thankful! patient. He was calm, informative, and very helpful. His customer service was great. Thankful! More

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Drama Free car shopping We all know we can’t stand car dealers today, and hate when the time comes that we have to walk into a dealership. Route 33 Nissan and Tim are an exce We all know we can’t stand car dealers today, and hate when the time comes that we have to walk into a dealership. Route 33 Nissan and Tim are an exception in an industry that’s tainted with bad customer service and an unprofessional work ethic. They provided me with the most beautiful thing. A stress free car sale. Everything from the moment I walked until I left was all about making me happy and expediting the deal so I wasn’t spending the night in the dealer ship. I recommend Tim Kaplan and Nissan for all your car buying needs. Don’t be treated like a pawn be treated like a king. Thanks again for the best car deal I ever made in my life. Look forward to a great relationship with Route 33 Nissan and Tim Kaplan also special thanks to Ian Sales Manger for making everything flow perfectly. I couldn’t have asked for better service. More

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Tim is great! Tim was knowledgeable, friendly and made the sales process smooth. Would highly recommend him to others. The building could use some TLC, but the staf Tim was knowledgeable, friendly and made the sales process smooth. Would highly recommend him to others. The building could use some TLC, but the staff is wonderful and that’s what really matters. More

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Easy, no pressure I stopped in to pickup a used car for my kids who were getting their license after getting treated like dirt at Hamilton Honda. Tim took the time to l I stopped in to pickup a used car for my kids who were getting their license after getting treated like dirt at Hamilton Honda. Tim took the time to listen to what I wanted, didn’t try to upsell me on something that I didn’t want and made the whole transaction super easy. I highly recommend going to talk to Tim if you need a vehicle! More

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Stress Free Leasing Tim was so helpful and up front with me about every step of the process. He really knows his stuff and isn’t a high pressure sales guy. A refreshing b Tim was so helpful and up front with me about every step of the process. He really knows his stuff and isn’t a high pressure sales guy. A refreshing break from your typical dealerships! More

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Tim was awesome Tim was patient took his time with my daughter and I to find a way to have her drive home in her first car! I am very pleased with Tim and everyone at Tim was patient took his time with my daughter and I to find a way to have her drive home in her first car! I am very pleased with Tim and everyone at 33 nissan!! You guys are awesome!! I recommend 33 nissan when buying a car!! Thank you Tim for the great experience in my daughters first car! More

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Tim is awesome!! Great sales man! Would recommend to all my friends. Great service ! Made my situation work with hardly any trouble !! Thanks Tim ! Keep up the good wo Great sales man! Would recommend to all my friends. Great service ! Made my situation work with hardly any trouble !! Thanks Tim ! Keep up the good work More

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