Tim Holm | Page 31

Duanes review Holm Automotive has always been a great place to do business with!! I would recommend to anyone to go and check them out. They will not disappoint. Holm Automotive has always been a great place to do business with!! I would recommend to anyone to go and check them out. They will not disappoint. More

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Go to Holm Automotive-you'll be glad you did! Holm Automotive is a great dealership. I work, so it is difficult for me to get my car serviced, so Holm Automotive makes it easy, they come pick up Holm Automotive is a great dealership. I work, so it is difficult for me to get my car serviced, so Holm Automotive makes it easy, they come pick up my car and deliver it back to me. They have great customer service and are friendly and helpful. I trust the people at Holm Automotive to give me the best price and the best service for my needs. We have bought all of our family members cars and trucks from them. We appreciate what they do and are happy they are here. Also they support our community and help our community be a better place to live through donating to a variety of different causes. They support schools, breast cancer awareness, military families, and other community needs. They are a part of Abilene and I appreciate that very much. More

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Cheaper payments Was looking for cheaper car payments and Chuck Stein found us one. Everyone was very helpful and friendly and Tim Holm also visited with us. Pat Mage Was looking for cheaper car payments and Chuck Stein found us one. Everyone was very helpful and friendly and Tim Holm also visited with us. Pat Magee was very helpful and the finance department. Thanks Holm Automotive. More

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I love Holm Automotive! We have dealt with Holm Automotive for over 30 years. Any associates that we dealt with over that time have always tried very hard to work with us. Wh We have dealt with Holm Automotive for over 30 years. Any associates that we dealt with over that time have always tried very hard to work with us. Whether it was negotiating a price for a car or discussing service issues, they were always there to try and please us. To this day, we always go through Holm Automotive for any of our car needs. They definitely are more than a 5 star rating. Their personalities make you want to go back and work with them again and again. A very friendly and trustworthy automotive center. More

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Great staff to work with Everyone that I worked with along the way towards getting my new truck was very helpful, informative, and made me feel at ease. The same can't be sai Everyone that I worked with along the way towards getting my new truck was very helpful, informative, and made me feel at ease. The same can't be said for other dealerships. Thanks Holm Automotive. More

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Worse than buying from China Have had several problems with this dealer . Mainly my transmission is bad and they refuse to fix it. Say the warranty company, Ethos, will not honor Have had several problems with this dealer . Mainly my transmission is bad and they refuse to fix it. Say the warranty company, Ethos, will not honor their warranty. Even though Matt at Holm's says it's bad. Well I just talked to Alex at Ethos, and he says the exact opposite that Holm has not told them it was bad. I wonder who is to believe or not believe. They both only want to throw the other under the bus and play the blame game. I also found it ironic listening to Tim's radio add about cancer awareness month and their support for it. This car wouldn't shift properly while driving in my Mother in Laws funeral procession. Who by the way died from cancer. They made a difficult time even worse. Anything for a buck. I would seriously think twice before I buy from these people. I have also emailed Tim several times, he never responds or emails me back. You cannot get ahold of him on the phone either. He's always gone according to the secretary. A lot of owner's these days are not in touch with their customers! Might as well buy from China at least you know your getting junk from them and they don't lie to you about helping you out if you have a problem, and it's cheaper. You can actually use that money to fix your problem instead of wasting it on a warranty that you won't honor. UPDATE! I actually just took the car to another dealer to have it checked. 11/18/14 The transmission is bad...there are metal shavings in the fluid and the fluid is burnt. Also this shop says they felt the shifting problem immediately. This dealer refuses to give me my money back for the original problem that they never fixed. Also said I need to stop with all the negative reviews online and that it's slander. Also said they would pay the difference between the used and remanned tranny if I signed a paper releasing them of all liability on the vehicle! Sounded fishy so I talked to the warranty compay...skip at ethos...and they already made the decision to put a remanned one in it. Lot of funny business going on here. I have all the emails to prove everything I'm saying if anyone wants to see them. And so you all know it's not slander if it's the truth...don't let them try to bully you into a nice review. Mschoby32@gmail.com More

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Worth the drive I travel extensively, and have spoken with David Surritte numerous times over the past year. This man has been patient with me for so long, and I was I travel extensively, and have spoken with David Surritte numerous times over the past year. This man has been patient with me for so long, and I was finally able to get into the dealership and purchase a new (to me) Cruze LTZ. (Thanks David!) I live in Wichita right next door to a Chevy dealership, but going to Abilene, a 2 hour drive, was worth it. My last car, a 2009 Impala, was also purchased from Holm. They gave me a fair deal on the trade in and I got the type and quality of car I have been looking for. I could't be more satisfied with the experience at the dealership or the professionalism of the staff. Thank you Holm Automotive! More

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Excellent Service and Customer Support I work with several dealerships in the area due to having a fleet of different models of vehicles where it work. This is by far the best dealership I work with several dealerships in the area due to having a fleet of different models of vehicles where it work. This is by far the best dealership in the area. I have all of my vehicles including my ford car serviced here. The service staff is second to none. They ensure I am a 100% satisfied with the service they do for me. We brought a car for my granddaughter and had taken it to other repair shops and they could not figure out the issues. The Service shop at Holm Chevrolet got it fixed after being in three of shops. Chuck and Jamie do an excellent job of getting your car fixed right. The entire staff does a very professional job. I purchased a 2011 Transverse from Holm and the finance department got me a lower rate and any bank in the area. Holm Chevrolet also does an excellent job of supporting events such as Breast Cancer, and Prostate Cancer. They also support all of the surrounding communities, and are strong military supporter. Thanks Tim and Staff for excellent service More

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Top Notch Service My husband were worried about the coming winter and the amount of miles I travel for work. Dave, Jeff, Corey and Chuck were helpful and full of infor My husband were worried about the coming winter and the amount of miles I travel for work. Dave, Jeff, Corey and Chuck were helpful and full of information regarding a car that would be the best fit for us. I appreciate their patience while we asked those difficult questions, their knowledge when we challenged their answers and their willingness to find the perfect car at the right price. I cannot express how their high level of professionalism and kindness made us comfortable with our purchase. There was no pressure and no rush when we asked for a week to think about our decision. These employees. paired with this type of service. is not common (believe me, we shopped around). You will feel like family when you purchase from Holm Automotive in Abilene, Kansas! More

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Misery on the road While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in C While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in Colby Ka. They were loaded with work and sent us on to Oakley where we met with yet another rejection. At their suggestion we continued toward Hays with the sound continuing but not worsening. We called ahead but received no assurance that they could see us. As we approached Hays the sound was less noticeable so we decided not even to try. All seemed unchanged until we passed the exit for Abilene when suddenly the check engine light came on and the oil pressure gauge begin to fall. We turned around and crept back to their exit having no idea who might be able to service us. It was after 5:00 pm so we first found a motel. When asked, the desk clerk immediately picked up the phone and called his friend, Chuck, at Holms who said that they were closing for the day but gave us a spot at 8:00 am. When we arrived we realized that it was a full Chevy dealership which was a relief. Jaime greeted, took our history, and, seeing that we were on the road with a dog, guided us to the lounge with our pooch, and kept us apprised of their findings. He also took my wife, who by now had lost confidence in our 2008 Suburban, to Eric Aldwegg, a salesman. Long story short, a few hours later, though our car was fixed, we were driving out in a 2011 Suburban waving goodbye to Jaime, Eric, Corey,the business manager, and Tim Holms, the owner, all of whom had made an otherwise gruesome misadventure a pleasant experience. As our actor turned politician has said, "I'll be back". John Bruno( my fat finger hit 4 stars, not 5, on customer service- they were definitely a 5) More

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