Tim Garrick

Stay away, Go somewhere else. IF you want the New Vehicle manager "Charlie" to treat you like he is a cheap used car salesman when your looking to buy a NEW vehicle then be my gu IF you want the New Vehicle manager "Charlie" to treat you like he is a cheap used car salesman when your looking to buy a NEW vehicle then be my guest. They are so concerned about pushing vehicles and marking them sold so they can keep boosting their numbers to GMC. vehicle is not sold until something anything is signed agreeing to purchase vehicle. When we decided to back out of a Yukon which we had no sales agreement signed we got an aggressive email from Chuck, explaining that he now has to restock one of the most sought after vehicles right now bc he had already told GMC they sold this vehicle............ which it wasn't nothing officialy done to mark this vehicle as sold only held. so they kept our hold deposit. Again we never had anything singed in writting in regards to us purchaseing this vehicle. We live 10 hours away and were trying to find a yukon at the time. found this one and wanted to hold it as we couldn't find any other ones. was Told that our hold would be completely refunded if it didn't work out by the salesman Tim. well I guess that's just salesman words. This dealership seams to care more about marking sold vehicles to boost their sales for GMC rather then working with the costumer. which in the end if you build good relationships with someone you tend to have a repeat costumer. just an unprofessional hustling dealership. More

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I placed a refundable $1000 deposit on June 7, 2022 on a 2022 GMC Sierra Denali. Was told that is was built and in transit. After waiting for 3 months and it was still sitting on a lot in Ohio, I found an 2022 GMC Sierra Denali. Was told that is was built and in transit. After waiting for 3 months and it was still sitting on a lot in Ohio, I found another truck at another dealership and requested my deposit back. After multiple attempts to get my money back, I was forced into a dispute on my credit card. On the final day (November 9) the credit card gave them, they finally returned my deposit. What an awful, unethical experience and I would stay clear of them. More

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Very nice and helpful people,love coming here,good service center, just bought my third vehicle here service center, just bought my third vehicle here More

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Mark was knowledgeable, friendly and got me into my absolute dream car! I will be a customer for life! absolute dream car! I will be a customer for life! More

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Awesome experience. Jerry Griffis was great to work with. I was I need of a new vehicle. I called and was greeted by Tim Garrick. Tim was awesome to work with and he put us into the truck we wanted at a very I was I need of a new vehicle. I called and was greeted by Tim Garrick. Tim was awesome to work with and he put us into the truck we wanted at a very great price. Soon after we purchased the vehicle we had a glitch that made the transmission shutter, (not a drivability issue). I made contact with Tim who immediately put me in touch with Jerry Griffis. Jerry was more than great to work with. He listened to my concerns and had my vehicle picked up at my work place. The vehicle was fixed in a very timely manner and dropped back off at my work. Jerry made certain that he answered all of my questions and did a follow up to make sure the truck was still running properly. I can’t say enough about how great Jerry and Tim were to work with. Thanks guys, you are a testament to how great a business White Bear Lake GMC is. More

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New Truck Purchase I was in the market to buy a new truck this fall. Being my first truck purchase, I was nervous and didn't know what to expect. I came to the WBL Super I was in the market to buy a new truck this fall. Being my first truck purchase, I was nervous and didn't know what to expect. I came to the WBL Superstore after a friend recommended it. I couldn't be HAPPIER with that decision. The folks at the WBL Superstore were knowledgeable, friendly, and most of all, not pushy! They helped me find the truck of my dreams at my pace. Everyone from the sales team, to the finance team, to the management team, they all made my experience unforgettable. Shopping at the WBL Superstore truly is the Premium Experience! More

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New car purchase Our first day looking to replace our 2007 Lacrosse, Tim Garrick New Cars met us and water and experience, knowledgeable and my wife and I decided to b Our first day looking to replace our 2007 Lacrosse, Tim Garrick New Cars met us and water and experience, knowledgeable and my wife and I decided to buy from him that day would recommend him to everybody. More

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