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Tim Galvin
Tim Galvin at Gallatin Chrysler Dodge Jeep Ram
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Tim Galvin

Dealer Principal / General Manager

Gallatin Chrysler Dodge Jeep Ram

1290 Nashville Pike
Gallatin, TN 37066

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3.9
27 Reviews

I have been involved in our Family business,"Miracle Automotive Group" for 30 years. The past 18 years I have been Dealer Principal of Miracle Chrysler Dodge Jeep Ram. What satisfies me the most is providing excellent customer satisfaction to our customers and seeing them come back for repeat business.My goal is to provide an enjoyable atmosphere for our employees and being a team oriented dealership. In return they are happier and provide our customers with a five star experience. We are dedicated to following these basic principles and by doing so will continue to be a solid sound business and a driving force in the community. My hobbies include spending time with my family, along with golf and boating.

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3.9

27 Reviews

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27 Reviews of Tim Galvin

June 04, 2024

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I been a customer of Miracle Dodge for several years and find them to be very professional and they do everything they can to get you into the vehicle that you want. More

by DEBLBATES2003
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bert Curry, Michael Cart, Braden Pittman

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January 29, 2024

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Great personal service, well organized, attention to detail. Have been a long time customer and plan to continue to consider Miracle as the first option for future cars. More

by sramsey1
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bert Curry, Chris Austin, Joseph Smith , Justin - sales, did a great job - 5 stars.

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Jan 29, 2024

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your long-term loyalty and look forward to serving you again in the future!

July 13, 2023

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Chad was great to work with! I definitely recommend him for all your sales needs. The rest of the place not that great including service! More

by D
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Recommend Dealer
No

Other Employees Tagged: Mark Ledford, Troy Hedgecoth, Chad Rivas

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Jul 13, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We're thrilled to hear that Chad provided a great experience for you! We look forward to serving you again in the future!

June 08, 2023

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It’s a great place because the people really care about you at the dealership whether it’s the sales people or the service people are parts just a good family environment. More

by doug
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Recommend Dealer
Yes

Other Employees Tagged: Michael Cart, Brandy Perry , Brian Sherwood

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Jun 09, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you Doug! We truly appreciate your business and for taking the time to leave a review!

May 24, 2023

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Miracle is the absolute best dealership I’ve ever used. They are fair, honest and a pleasure to do business. Sales-service-management…top notch! More

by brandon.suttle
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bert Curry, Chris Austin, Mike Olari, Michael Cart, Brandy Perry

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May 26, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you, Brandon! We're thrilled to hear that you had such a great experience! Providing exceptional service and maintaining honesty is our top priority. We appreciate your kind words and look forward to serving you with the same level of excellence in the future.

May 09, 2023

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There is no other dealership that treats you as a friend and eager to help you . Hats off to each salesman and Chris, Mike , and Bert. Of course Chad who helps me find what am looking for. More

by Jimmie66
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bert Curry, Kathleen Barrett, Chris Austin, Mark Ledford, Joseph Smith, Michael Cart, Brandy Perry, Troy Hedgecoth, Chad Rivas

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May 10, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and for taking the time to leave a review!

May 06, 2023

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Great experience as always! Bert, Chris, and Mike are the best people in the business. More

by russ896
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bert Curry, Chris Austin, Mike Olari, Joseph Smith

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May 08, 2023

Gallatin Chrysler Dodge Jeep Ram responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

April 13, 2023

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Offered free lifetime warranty for truck we purchased. Went to get it maintenance at the dealer as part of the lifetime warranty. They sent the truck to Nissan before telling which voided the warranty More

by KL
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Recommend Dealer
No

Other Employees Tagged: Larry

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Apr 13, 2023

Gallatin Chrysler Dodge Jeep Ram responded

We apologize for the less than satisfactory experience. The complimentary Dealer For Life contract from Miracle Chrysler clearly states "All Oil changes and Tire rotations must be performed at selling dealer". Since all oil changes and tire rotations were performed at other Service Facilities for the last 3 years, the lifetime warranty has been voided. If you would like to discuss the terms and conditions of the contract in further detail please reach back out to Larry Starratt, Fixed Operations Director at 615 527-5871.

April 13, 2023

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Owner and Director of operations deal in deceptive business practices in not honor their commitment to their own warranty More

by godsjarhead
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joseph Smith , Larry Starrat

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Apr 13, 2023

Gallatin Chrysler Dodge Jeep Ram responded

We apologize for the less than satisfactory experience. The complimentary Dealer For Life contract from Miracle Chrysler clearly states "All Oil changes and Tire rotations must be performed at selling dealer". Since all oil changes and tire rotations were performed at other Service Facilities for the last 3 years, the lifetime warranty has been voided. If you would like to discuss the terms and conditions of the contract in further detail please reach back out to Larry Starratt, Fixed Operations Director at 615 527-5871.

Apr 13, 2023

godsjarhead responded

You physically took my vehicle, that I brought to you at your facility to do required maintenance work per your warranty, and took it TO AN OTHER MANUFACTURERS FACILITY UP THE ROAD, WITHOUT MY PERMISSION. Your staff franctically shuttled me up to this other manufacturers facility to have me wait there in their waiting room even longer after you made me wait 4 hours in your waiting room trying to perform A TRANSMISSION FLUID CHANGE that subsequently your shop said they couldn't do the work, the work that you were supposed to do at your facility to maintain the warranty, thus negligably voiding my lifetime trane warranty with you. I have the contract, and it clearly states all fluid services for engine, differential, transmission, and transfer case must been done at your facilities. The first oil change, tire rotation were performed there, carelessly, with me having to go back the same day after a tire rotation because my vehicle felt like I was entering earth's orbit, finding out that your shop techs put all the heavier locking lug nuts on one wheel. Your shop foreman corrected it but asked why I bring my Nissan Titan to a Dodge dealership. I explained I bought it here and to stay in warranty, I have to have you guys perform the work. I was told, word for word by your shop foreman, that I DID NOT have to bring my vehicle there for oil changes or tire rotations to stay in warranty. He continued in saying that I only had to bring it in ONLY for the transmission fluid changes and differential fluid changes. So only under your own shop foremans miss-information did I at that point take it to other shops for oil changes and rotations. But trying to do the right thing again, I brought my vehicle for a transmission fluid change. After waiting 4 hours in your waiting room, a representative of yours found me there and began to tell me that they couldn't figure out how to break into my transmission to change the fluid, and WITHOUT MY PERMISSION, went ahead and took my vehicle to the nissan dealership to make them perform the work. I've already discussed this with Larry, and it seems like you vaguely have too. Tried to explain my issue to the owner Tim, in the service bay area the other day, and as SOON has he heard I was a problem, he quickly interrupted my story to him and dismissed me. BEYOND horrible business practices here.

January 11, 2023

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I would recommend them to anyone. Great service and easy to deal with on the whole process More

by zackblank
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kathleen Barrett, Mike Olari, Zach Cupp , Ben Harvey , Thomas McMurry

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Jan 11, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and for taking the time to leave a review!

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