Tim Gallitz

Recently, when dropping off my vehicle for minor warranty work, Angie mentioned that the Bronco was also about due for an oil change. She thought it might be convenient for me to have that done during the s work, Angie mentioned that the Bronco was also about due for an oil change. She thought it might be convenient for me to have that done during the same shop visit as the warranty work. That suggestion was very much appreciated. Later that day while driving to pick up the Bronco, I noticed the vehicle I was driving was also about due for an oil change. When arriving at the dealer, I asked Angie if there was a possibility of having that vehicle's oil changed that day as well. Although I did not have an appointment for my second vehicle, without hesitation, Angie said "absolutely". So I swapped vehicles and later that day stopped by to pick up my second vehicle. That flexibility was also very much appreciated. Thank you, Angie. Angie and Tim always go out of their way to make things convenient for their clients. That's why they are our preferred vehicle service partners. More

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The employees are friendly and professional in answering the phone as well as offering explanations on what needs to be done. the phone as well as offering explanations on what needs to be done. More

by SuzyQ Verified Customer Verified Customer

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I never get any help when I have dealt with Tim. Twice now he hasn't provided any helpful information. A tire swap over from summer to winter tires and a broken oil dipstick. He gave me no advice or Twice now he hasn't provided any helpful information. A tire swap over from summer to winter tires and a broken oil dipstick. He gave me no advice or offered to help me. Boucher Ford Menomonee Falls helped me out with the dipstick. He left me very frustrated. I know why I don't come in for service at the Thiensville dealership. More

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Great job guys! Appreciate the great service. Thanks for the informative mechanic video as well! Appreciate the great service. Thanks for the informative mechanic video as well! More

by ALTASCOTT Verified Customer Verified Customer

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Very professional. I had a great experience and would highly recommend them. Very easy process throughout. I had a great experience and would highly recommend them. Very easy process throughout. More

by Mb Verified Customer Verified Customer

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We’re very accommodating with my service needs and supplying me with their valet service supplying me with their valet service More

by t.roloff Verified Customer Verified Customer

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I had no problems with scheduling and service was completed promptly and no problems I would recommend this dealer. completed promptly and no problems I would recommend this dealer. More

by jawyckoff Verified Customer Verified Customer

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I recently took my F250 to Boucher in Thiensville to have my tonneau bed cover replaced after the original had been torn off by a wind gust. Service Advisor, Tim, did his research for the correct bed cove my tonneau bed cover replaced after the original had been torn off by a wind gust. Service Advisor, Tim, did his research for the correct bed cover—even to the point of calling the purchase dealer for the original cover’s part number. That ensured the cover ordered was of the correct size—the first time. As long as we already had the vehicle in for service, Tim recommended the 60k mile front and rear differential maintenance package. He knew the F250 is our family’s RV tow vehicle and we were just at the start of towing season. While watching the video of the newly installed tonneau bed cover, Service Technician Brian’s inspection showed front brakes nearing replacement level. He recommended new front pads and rotors. He also mentioned the tires were nearing replacement depth as well as seconding Tim’s 60k differential maintenance package recommendation. Remembering Service Advisor, Angie, mentioned the $1 over cost tire sale was on again in late spring during my last oil change and Tim confirmed the sale was still in progress, we also ordered new tires. Although the final list of service items well exceeded just replacing a tonneau bed cover, all those items would have needed attention separately within the next several months. Knowing the F250 was our tow vehicle and we were just at the start of towing season, the Boucher service team did their best to assure our family had a full, trouble-free towing season ahead of us. Thank you Tim, Brian and Angie. More

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Did what they said they would do. Explained work on clear terms. Service was timely. It's appreciated. Explained work on clear terms. Service was timely. It's appreciated. More

by PAT.FORAN Verified Customer Verified Customer

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Service was fast and super helpful. They were very knowledgeable and answered any questions we had. They were very knowledgeable and answered any questions we had. More

by Lilmama4luke Verified Customer Verified Customer

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