I had a great car buying experience at Westside Lexus.
Tim Gallagher assisted me on my test drive and help me choose a car that fit my needs without any pressure and Ben Stephen's was so helpful also in n
Tim Gallagher assisted me on my test drive and help me choose a car that fit my needs without any pressure and Ben Stephen's was so helpful also in negotiating the final deal and working with the value of my trade in vehicle. We did it all in all in a timely manner, even on a Saturday! Forgot to mention Manny in finance, great help with the contract and warranties I wanted. Thanks to all
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by joeyhalldds
Verified Customer
Verified Customer
Oct 28, 2024 -
Westside Lexus responded
Joey, we're delighted to hear that Tim, Ben, and Manny made your car-buying experience smooth at Westside Lexus. Thank you for sharing such positive feedback! Enjoy your new ride!
Salesperson is very knowledgeable and responsive .
Facilitates is very large and all new cars stored in the covered garage
Facilitates is very large and all new cars stored in the covered garage
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by jieli77479
Verified Customer
Verified Customer
Oct 17, 2024 -
Westside Lexus responded
We're glad to hear you had a positive experience with our knowledgeable team at Westside Lexus. It's great that you appreciated the spacious facilities and covered garage for new cars. Thank you for your feedback!
Awesome service from Shawn.
Great showroom. Able to meet with sales manager. Finance department is very helpful.
Great showroom. Able to meet with sales manager. Finance department is very helpful.
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by ML
Verified Customer
Verified Customer
Oct 01, 2024 -
Westside Lexus responded
Thank you for the fantastic feedback! We're glad to hear Shawn and our team at Westside Lexus provided excellent service. Enjoy your new ride!
Negotiations were difficult.
We were not offered water or anything to drink entire time. It was exhausting.
We were not offered water or anything to drink entire time. It was exhausting.
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by ezpat
Verified Customer
Verified Customer
Sep 12, 2024 -
Westside Lexus responded
Thank you for sharing your feedback. We're sorry to hear about the challenges during negotiations and the lack of refreshments, but your comments will help us improve our customer experience moving forward. If there's anything else we can do for you, please reach out.
Thanks,
James Breaux - General Sales Manager - 1 (281) 558-3030
This is a well organized highly professional place.
Special thanks to Tim Gallagher for his professional work.
Special thanks to Tim Gallagher for his professional work.
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by plrady
Verified Customer
Verified Customer
Sep 03, 2024 -
Westside Lexus responded
Thank you for the kind words! We're glad to hear Tim and our team at Westside Lexus provided a professional experience. We appreciate your support!
Good care of the customers.
Thank you, was good to have a business with you.
Thank you, was good to have a business with you.
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by dpetrakov
Verified Customer
Verified Customer
Aug 02, 2024 -
Westside Lexus responded
Thank you for this 5-star review of Westside Lexus! Have an awesome day!
Salesman was great and the entire process was handled
very well. Car was ready and waiting and we were in and out quickly.
very well. Car was ready and waiting and we were in and out quickly.
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by szb
Verified Customer
Verified Customer
Jul 29, 2024 -
Westside Lexus responded
We're delighted to hear that our team at Westside Lexus made your experience smooth and efficient. Enjoy your new car!
Excellent buying experience.
Tim Gallagher walked us through the whole process including setting up the car. Friendly and curtious staff.
Tim Gallagher walked us through the whole process including setting up the car. Friendly and curtious staff.
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by nmcw
Verified Customer
Verified Customer
Jun 03, 2024 -
Westside Lexus responded
We're delighted to hear that Tim and the team at Westside Lexus provided an excellent buying experience. Thanks for sharing your positive feedback! Enjoy your new car!
Very nice and clean Tim G very knowledgeable and
patient as well as friendly. Easy process
patient as well as friendly. Easy process
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by sruss001
Verified Customer
Verified Customer
May 24, 2024 -
Westside Lexus responded
We are glad to hear that Tim was great to work with and that the team made the purchasing process easy. Thanks for choosing Westside Lexus!
Prior to purchasing this Lexus 350h back in December
2023, I researched this vehicle in so many ways that I was astounded with what it has to offer. So I also looked into three dealerships before Westwi
2023, I researched this vehicle in so many ways that I was astounded with what it has to offer. So I also looked into three dealerships before Westwide Lexus. In San Antonio, Austin and another dealership here in Houston. I live in Richmond, and I know and have visited on different occasions, and I must say without a doubt, hands down, Westside Lexus is the best dealership by far. My Lexus representative was Tim Gallegher who was so good and helpful he was amazing. He pinpointed to the date when I was to receive my next car. Tim was very, very, informative, professional and consciences of my requirements that I wanted in this car as far as accessories and the amount of safety features. So informative, patient and always keeping me posted on when my new car was to arrive. A great and knowledgeable person about the wonderful product that Lexus was and is. Then off to the financing of the NX350h and Manny was above and beyond talking and giving "dollars and sense" information when it came to the leasing of this Lexus. I was so impressed with Manny Gomez and his mannerisms and the way he conducted himself and most of all his HONESTY is dealing with the pricing and the actual payment of my new car. Both men, Tim and Manny were a team I would have in my court any time any day and be happy with the end result. Good people, and your organization should be "PROUD" to have men of this caliber working in your company. Lastly, GO LEXUS!!!
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by edfritsch
Verified Customer
Verified Customer
Apr 01, 2024 -
Westside Lexus responded
We're delighted to know that your research led you to us, and we were able to meet all of your needs! It's great hearing how Tim and Manny provided such a thorough, informative experience for you at Westside Lexus. We appreciate the kind words about our team - they truly are dedicated professionals. Enjoy every mile in your new NX350h!