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Tim Fridel
Tim Fridel at Southern Dodge Chrysler Jeep Ram FIAT
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Tim Fridel

Commercial Sales Fleet Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
41 Reviews
4.4

41 Reviews

Write a Review

41 Reviews of Tim Fridel

May 13, 2024

Dealership Rating
Employee Rating

Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. More

by DRTONYATWATERNSU99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Justin Carr, John Ailstock, Ron Rytter, Sam Vanderslice, Tina Dickenson, James Regan

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May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2024

Dealership Rating
Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Shaw, John Ailstock, John Deuso, Ron Rytter, Shelby McDannold, Bill Crummett, Sam Vanderslice, James Regan

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May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 27, 2024

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Employee Rating

I have purchased many vehicles from Southern and they have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. More

by likeulikeit_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Cameron Shaw, David Pridgen , Justin Carr, Lowen Johnson, John Bryant, Shelby McDannold, Sam Vanderslice

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Apr 30, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2023

Dealership Rating
Employee Rating

Todd was very professional we were in and out quickly. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. More

by stephanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Justin Carr, Marion "David" Dantzler, Marcus Dean, Melvin Dickson Jr., Lowen Johnson, John Ailstock, John Bryant , Todd Nichols

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Oct 31, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 21, 2023

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Employee Rating

Very fast and good quality work communicated well during the service so I wouldn’t know what time to pick up car. More

by kadajah29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Justin Carr, Melvin Dickson Jr., Kee Smith, Shannon Thomas , Todd Nichols, Sean O'Hara

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Sep 21, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Kadajah!

June 07, 2023

Dealership Rating
Employee Rating

xxxx you. stop spamming me. and xxxx your 15 word rule and thehorse it rode in on More

by bill6ft6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Lovell, Anthony Carey, Justin Carr, Marion "David" Dantzler, Marcus Dean, Melvin Dickson Jr., Lowen Johnson, John Ailstock, John Bryant

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Jun 07, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 17, 2023

Dealership Rating
Employee Rating

Service was slow and took longer than promised. Not all of the issues were corrected. Very disappointed. More

by WHITNEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 17, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 15, 2023

Dealership Rating
Employee Rating

Can not put into words how awesome an experience it was to work with Todd and Tim. They were super helpful and made sure that I was very well taken care of. Couldn't have asked for a more pleasurable inter More

by repine101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Nichols

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Feb 16, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We thank you again for your positive feedback from Google, Autopoint and here on DealerRater. It will be our pleasure to serve you again in the future, Bill!

February 03, 2023

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Employee Rating

A great experience from start to finish. I highly recommend, as their customer service is second to none! More

by Rumble Bee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Price

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Feb 03, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 01, 2023

Dealership Rating
Employee Rating

Its a great dealership to work with. Great Service. The Service manger I spoke with was very helpful in getting my vehicle taken care of. More

by gsfox17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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