Tiffany Tremmel | Page 22

After some initial hiccups they rallied and earned my business. Nice people. Lots of follow up. Very happy with the car. Nice features for the price. business. Nice people. Lots of follow up. Very happy with the car. Nice features for the price. More

by DRICHARDWALTERS Verified Customer Verified Customer

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Both these KIA associates were kind, honest, fair, open, and extremely informative from the very beginning. Some of the best customer service I've received. and extremely informative from the very beginning. Some of the best customer service I've received. More

by Mark C Verified Customer Verified Customer

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Great Service Great people to work with. I had a great experience. They made the whole sales process work with my busy schedule. They bent over backwards to take care of me experience. They made the whole sales process work with my busy schedule. They bent over backwards to take care of me More

by jimfaustinc Verified Customer Verified Customer

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Misled multiple times Schaumburg Kia was an absolute nightmare. I am so frustrated and upset with this location due to being misled multiple times throughout the entire pro Schaumburg Kia was an absolute nightmare. I am so frustrated and upset with this location due to being misled multiple times throughout the entire process. I was originally quoted a certain price online and was told that the interest would be 0%. When I went into the dealership, I met with Bill. Long story short, Bill had no knowledge about the vehicle and tried telling me features that were in the car that were not accurate. He tried to tell me the price I got online was not right, and I would not get 0%. He finally came down with the price, but when I viewed the car, it was not the same car I inquired about online, and it did not have features he told me it would have. When I questioned this, he got extremely defensive and was very rude. When we told him we'd like to discuss the higher version, and we'd want to make it work in our price range. He leaned back in his chair, rubbed his hands together, and said "looks like we're done here". Bill was so unprofessional and I was so angry. I emailed Ricky and Tiffany, both in management and never got a response. I went to a different dealership and got the higher trim in the price I wanted. So I believe Bill was just lazy and did not want to budge with us. I would avoid this sales associate. More

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Overall good experience but difficulty nailing down the timing of the car left my family frustrated. No fault of the employees, they were great and as open as possible. timing of the car left my family frustrated. No fault of the employees, they were great and as open as possible. More

by LAURA Verified Customer Verified Customer

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Not impressed with the sales person, very impressed with the sales manager. Really expected a lot more Done I was happy with the e conversation but not with how the process was when I got to the dealer s the sales manager. Really expected a lot more Done I was happy with the e conversation but not with how the process was when I got to the dealer ship, Nor sales nor Finance was what’d on a mask. They basically put me at risk. No information regarding my future payments Needed to push to get information signed about the deal that was agreed Really not very professional Very disrespectful to my health and safety More

by VOSTERSP Verified Customer Verified Customer

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We started the process with emails back and forth. Follow up with a couple phone calls. And eventually into the dealership to speak with Michael. Nothing but professionalism from the start to the end test dr up with a couple phone calls. And eventually into the dealership to speak with Michael. Nothing but professionalism from the start to the end test drove new and used wound up purchasing a brand new vehicle. Thank you More

by RAYMONDREDSIS11 Verified Customer Verified Customer

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Luther was awesome! He was patient & helpful in getting me approved for the car. He went above and beyond to get the job done. I’ve been denied numerous of places & felt like they never tried or even cared me approved for the car. He went above and beyond to get the job done. I’ve been denied numerous of places & felt like they never tried or even cared. My finance guy Chris was also helpful as well; pretty much everyone mentioned in this review. Again, thank you so much. Recommend Luther definitely! 🤗 More

by LPEOPLES8809 Verified Customer Verified Customer

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Steve was great to work with he made it a great buying experience and i would come back to buy another car from him. Thanks experience and i would come back to buy another car from him. Thanks More

by CORYOLEARY42 Verified Customer Verified Customer

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Before contacting Bob Rohrman schaumburg kia I had visited several other dealerships. Most dealerships gave me the impression that they didn't need the business. Communication with these other dealer visited several other dealerships. Most dealerships gave me the impression that they didn't need the business. Communication with these other dealerships took days back and forth. Bob Rohrman schaumburg kia gave me the impression that I was a valued customer and maintained a great channel of communication. More

by TURBODAN2002 Verified Customer Verified Customer

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