Tiffany Hall

I had an absolutely outstanding experience purchasing my AMG G63 from Mercedes-Benz of Fort Washington. From the very first interaction, Paul, my sales associate, went above and beyond to make the process s AMG G63 from Mercedes-Benz of Fort Washington. From the very first interaction, Paul, my sales associate, went above and beyond to make the process seamless and enjoyable. His dedication and professionalism were evident from the start. We spoke over the phone for several days before my visit, and he was incredibly responsive, patient, and thorough. Any time I had a request, whether it was for detailed photos or videos, he delivered promptly with enthusiasm. When I finally saw the car in person, it was exactly as described—flawless, well-maintained, and ready to go. Paul’s attention to detail and commitment to customer satisfaction truly set him apart. The exceptional service didn’t stop there. Matthew, the sales manager, played a pivotal role in ensuring everything went smoothly. His professionalism, knowledge, and willingness to accommodate my needs made the entire transaction effortless. He took the time to answer all my questions and made sure I was completely comfortable with every aspect of the deal. Tiffany, the financial advisor, was equally phenomenal. Even when we encountered a delay with a special insurance policy, she remained patient, supportive, and determined to find a solution. She and the team even stayed late to make sure everything was finalized properly, never making me feel rushed or like I was an inconvenience. Her expertise and dedication made the final steps of the purchase stress-free and smooth. What truly sets Mercedes-Benz of Fort Washington apart is the combination of professionalism, transparency, and genuine care for their customers. Paul, Matthew, and Tiffany exemplify excellence in customer service, and it’s clear that they take immense pride in their work. My family and I were beyond impressed, and I can confidently say that I will be returning for future purchases. If you’re looking for an unparalleled car-buying experience, this is the place to go! More

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Keeping to your word is key thru the process and keeping relationships. Mgr tried to tell me different but once he seen all the info and worksheet they obviously honored the deal we made prior over the phon relationships. Mgr tried to tell me different but once he seen all the info and worksheet they obviously honored the deal we made prior over the phone. Only cause I was in the industry they knew recommending them in near future is priceless. Did I have a better deal further yes but did I want to travel even further no. Addison treated us like family and was truly the most patient person I ever dealt with. Coming out of this industry and going from transportation to location wasn’t easy and just seeing the everything all over again I definitely give him all the credit for making this process as smooth as it could be. Prep department which is down the block helped a lot also to get the vehicle ready quickly and efficiently. We are truly enjoying our hybrid. Highly recommend Addison and the dealer everyday, thanks again and great job guys. 25GLE450e is well worth getting into one. More

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