Tiffani Del Vecchio

I’ve bought or leased several cars from Angel and just keep going back. Having Rob oversee everything is very reassuring. Tiffani has a solid grasp of the numbers. Just one more thing to put icing on t keep going back. Having Rob oversee everything is very reassuring. Tiffani has a solid grasp of the numbers. Just one more thing to put icing on the cake.....I wanna meet Mariano!!!!!! More

Report | Print

Bought a used car from them recently ~6/15/25. Agreed on a pick up time. First off, there is like zero coordination between sales and finance. Finance told us one time, sales told us another; the Agreed on a pick up time. First off, there is like zero coordination between sales and finance. Finance told us one time, sales told us another; the result was us waiting for ~3 hours in their show room to leave with the car. The worst part was finance "played with the numbers" to get a warrantee on my used car. Inflating the cars value with banks to earn the warrantee. She seemed more concerned with selling the warrantee, than getting us the car. We were told the warrantee would cost ~$40 a month... turns out it's wildly more expensive, to the tune of ~$116 / month for 60 months. Essentially doubling the price of the car we were buying. My bank denied the loan because they inflated the price so much to get the warrantee. Then trying to get the person on the phone from finance, who tried to sell us on this a week after was like pulling teeth. I left multiple voicemails with no returned calls days later. Then called like a dozen times, maybe more, to get anyone to pick up the phone. Every time you call the person you wanna speak to will be in a meeting or not at their desk and will not return your phone call "later". Ridiculous. Don't trust what anyone here tells you. Also, dealership did not fully address the open recalls on the used car which I was told would be resolved. When I asked them about that, they said I could bring it to any Toyota Dealership to have those recalls addressed. THE CAR WAS ON YOUR LOT FOR ALMOST ALMOST 2 WEEKS WITH OPEN RECALLS. RESOLVE THE RECALLL PROIR TO THE SALE. xxx? Just go somewhere else honestly if you want less hassle, so many excuses. They just don't seem to want to be bothered with anything after the sale happens. Honestly I'd just leave the car on their lot if they'd void the sale just to prove a point and buy elsewhere. If that's an option, they should let me know cuz I'll make that happen right now. Also, not that it should matter, I'm a huge Yankees fan. Which makes me that much more disappointed that they're treating people like this at the dealership. Seriously disappointed. More

Report | Print

Everybody was very nice and easy to work with. It also has a good variation of vehicles to look at. I would recommend. It also has a good variation of vehicles to look at. I would recommend. More

Report | Print

Ivan Chavez and Tiffani were very helpful in our recent car purchase. The process at the dealership was very streamlined. I would recommend this dealership to anyone interested in purchasing a Toyota. car purchase. The process at the dealership was very streamlined. I would recommend this dealership to anyone interested in purchasing a Toyota. More

Report | Print

I had a positive experience. Thank you Tony Sacco and Tiffani for your excellent guidance. Thank you Tony Sacco and Tiffani for your excellent guidance. More

Report | Print

Tracey and I are grateful to Celia Mercurio, John Rossi, Brandon Bucher, Sebastian DaCosta, and everyone else at Rivera Toyota who helped us get into our spiffy new Prius Plug-in Hybrid. Especially Celia Brandon Bucher, Sebastian DaCosta, and everyone else at Rivera Toyota who helped us get into our spiffy new Prius Plug-in Hybrid. Especially Celia! The car is driving just like we hoped - we are very happy with it and recommend it highly! More

Report | Print

From the instant I walked in Rivera Toyota in Mt. Kisco, NY, I was treated like family by Ivan Chavez. I told Ivan and Rob Scalere what I wanted and they far surpassed my expectations.The RAV 4 XLE H Kisco, NY, I was treated like family by Ivan Chavez. I told Ivan and Rob Scalere what I wanted and they far surpassed my expectations.The RAV 4 XLE Hybrid in Blueprint color is a stunner! The finance "Queen" Tiffani had all my paperwork ready and made this a truly seamless lease. Ivan went out of his way to find me this model,color, options. I consider everyone there my family now. More

Report | Print

Yes, I’d like to express my appreciation for the exceptional service I received at Rivera Toyota of Mt. Kisco. From start to finish, the team was courteous, attentive, and committed to making the ca exceptional service I received at Rivera Toyota of Mt. Kisco. From start to finish, the team was courteous, attentive, and committed to making the car-buying process stress-free. I felt respected and well-informed throughout, which made a big difference. It’s clear that customer satisfaction is a top priority here, and I wouldn’t hesitate to recommend Rivera Toyota to friends and family. Thank you Phil Hicks, Tiffani Del Vecchio, Luis Brea, and Ivan Chavez, again for a great experience!!!! More

Report | Print

Liam was awesome in ensuring an exceptional buying experience. I appreciate his personal engagement. I’m enjoying my new Toyota and Vilma in service has made the shift from buyer to owner seamless experience. I appreciate his personal engagement. I’m enjoying my new Toyota and Vilma in service has made the shift from buyer to owner seamless More

Report | Print

Ivan Chavez, our sales consultant, provided us with excellent service, recommending a car that was ideal for our personal use. He was outstanding, helpful, and understanding. We would recommend him as excellent service, recommending a car that was ideal for our personal use. He was outstanding, helpful, and understanding. We would recommend him as a consultant to anyone looking for easy service. More

Report | Print