Tiana Darby

The Sales Representative (Tiana) and Sales Manager (Jonathan) were very helpful and professional! I did have a problem with delivery of my vehicle. After agreeing on our sales deal and that I would r (Jonathan) were very helpful and professional! I did have a problem with delivery of my vehicle. After agreeing on our sales deal and that I would return in three days to finalize the paperwork and take delivery, I reminded them that just one year prior when I purchased a new ES350, when I took delivery of that car the vehicle was not what I would consider clean. Even after telling the staff to please make sure that my new vehicle was clean, when I returned to take delivery, the vehicle was not clean. Water and dirt marks and the rear window was so dirty and had round marks from the suction cups used in the manufacturing process you couldn't see through it. I was told that because it was Friday the people that cleaned the vehicles were very busy and it might take some time to get them to come get the car to take it back to clean it. I told the Manager I was leaving and they should call me when the vehicle was ready. In about an hour I received a call and returned. The rear window was clean and the front door sills were wiped clean but the rear door sills and around the trunk and hood edges were still very dirty. I mentioned to Tiana and the Sales Manager that several weeks prior I had taken delivery of a brand-new Ford F150 from Coccia Ford and that vehicle was spotless. I expected more from a Lexus dealership! This was the second Lexus I have purchased from Motor World, previously I had purchased two vehicles from Wilkie Lexus of Haverford Pa. The delivery experience at Wilkie was PERFECT! The cars were spotless! Not that I expect it but with both purchases from Wilkie my Wife received a dozen roses the week after delivery. Motor World needs to step up their game, if you want to sell Lexus and Mercedes-Benzes don't give a Hyundai experience! More

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This last purchase was the 3rd purchase Tianna helped me with. She always goes over and above to make it a seamless sales experience. And thanks to John Gamble sold me a few cars before becoming a manager, with. She always goes over and above to make it a seamless sales experience. And thanks to John Gamble sold me a few cars before becoming a manager, He was great to deal with then and now. More

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Bought a 2023 lexus 250h used but it had several scratches that needed to be addressed. Tiana called Jonathon and he took the car to your bodyshop and fixed the issue. scratches that needed to be addressed. Tiana called Jonathon and he took the car to your bodyshop and fixed the issue. More

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Best experience ever buying a new car. Tiana and Jonathan were so easy to deal with. Tiana and Jonathan were so easy to deal with. More

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It is always a pleasure dealing with Motorworld Lexus. They are friendly and professional and helped me find the right vehicle. Israel was very informative and courteous. Jonathan was great to deal with. They are friendly and professional and helped me find the right vehicle. Israel was very informative and courteous. Jonathan was great to deal with. Great job to everyone involved! More

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My sale person should atleast can give me head up the the car o wanted was sold or was on hold for someone before I drove two and half hour to buy and then I decided on a different one and it was it was in p car o wanted was sold or was on hold for someone before I drove two and half hour to buy and then I decided on a different one and it was it was in processe sold to someone else and I feel I got should got comparison to some At least some what equal. More

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Jonathan and the staff were amazing. He was able to locate the exact car that I wanted and was extremely nice and professional! I highly recommend this dealership! Tiana, our sales perso He was able to locate the exact car that I wanted and was extremely nice and professional! I highly recommend this dealership! Tiana, our sales person was excellent and did a fantastic job.. More

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