Thomas Zoellner | Page 2

I was in for annual service on my 2016 A6 TDI. No issues at all, was in and out in 90 minutes. Audi Tulsa service has always been very satisfactory. No issues at all, was in and out in 90 minutes. Audi Tulsa service has always been very satisfactory. More

by ddkraft Verified Customer Verified Customer

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We had a check engine light come on in Arkansas while on , called the Little Rock Service Center, Audi dealership and they were not helpful. . I call Tulsa Audi, spoke to Thomas. He was extremely polite. W , called the Little Rock Service Center, Audi dealership and they were not helpful. . I call Tulsa Audi, spoke to Thomas. He was extremely polite. We made the drive there. They diagnosed the issue gave us assurance that we could make it all the way back to southeast Texas They were amazing. Thomas Zoellner was outstanding. More

by shill Verified Customer Verified Customer

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Car was brought in for a defect in the paint. Was quoted 1 week to perform warranty work. Actual time to return my vehicle was closer to a month and required me to contact the dealership constant Was quoted 1 week to perform warranty work. Actual time to return my vehicle was closer to a month and required me to contact the dealership constantly and resulted in me coming in person for answers as to when my car would return. Was met with numerous claims of connection issues between modules resulting in multiple days of communication with Audi's German group. Just prolonging this 'simple fix'. Literally resulted in me telling the service manager to “make it feel like I’m not getting f*cked, because this whole situation since purchase has felt like I’m getting screwed by Audi and I hate it” More

by Phillip.bowen89 Verified Customer Verified Customer

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Amazing service, communication and work done! I dropped my car off and they had all the work done in 2 weeks; For the extent of work that was done to my car this is really impressive, Thomas went I dropped my car off and they had all the work done in 2 weeks; For the extent of work that was done to my car this is really impressive, Thomas went above and beyond, had my car delivered to me the day after it was done and had service loaner for me to drive during the 2 weeks! More

by islandb9902 Verified Customer Verified Customer

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Very satisfied with the work, drives great. Staff was accomidating for me to work in Audi space while car was worked on. Staff was accomidating for me to work in Audi space while car was worked on. More

by Fred Verified Customer Verified Customer

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Willing to work with me on the problem. Good communication throughout. Sympathetic. Able to give me a loaner. Good communication throughout. Sympathetic. Able to give me a loaner. More

by etbergeret Verified Customer Verified Customer

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As a new Audi owner, I was very pleased with my service interaction and service provided. interaction and service provided. More

by ayres1425 Verified Customer Verified Customer

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The service department always treats us exceptionally well and deliver excellent work. We thank them for this! well and deliver excellent work. We thank them for this! More

by Kshipman Verified Customer Verified Customer

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Clear outline of service path, and clear explanation of services performed at that time as well. Thomas did great keeping me updated through the service process. services performed at that time as well. Thomas did great keeping me updated through the service process. More

by proses.pungent-09 Verified Customer Verified Customer

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Service managers very knowledgeable and helpful. Beautiful clean facility. Service took almost 2 hours longer than promised. Beautiful clean facility. Service took almost 2 hours longer than promised. More

by hegeman1979 Verified Customer Verified Customer

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