Thomas Tzimoulis

As someone who dreads car shopping, Victor and Thomas made it an easy and enjoyable experience. They were such a pleasure to work with and answered all of our questions in a timely manner and were so kno made it an easy and enjoyable experience. They were such a pleasure to work with and answered all of our questions in a timely manner and were so knowledgeable. I will be bringing my car back there for all services, and eventually for an upgrade. Definitely recommend this dealership! More

by evelyn81d Verified Customer Verified Customer

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Victor was the absolute best! !!!!! I was going to go with a different dealership and something told me to just go back to Mercedes Benz in Orange County!! I’m so glad I listened t !!!!! I was going to go with a different dealership and something told me to just go back to Mercedes Benz in Orange County!! I’m so glad I listened to my instincts! I really appreciate the transparency Victor! Mad blessings! More

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Excellent customer service from Victor and Tom. Answered all my questions, showed me all the ins and outs of the vehicle and other optional vehicles. I will be a Mercedes customer from now on. Answered all my questions, showed me all the ins and outs of the vehicle and other optional vehicles. I will be a Mercedes customer from now on. More

by mnewell0293 Verified Customer Verified Customer

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I have been a customer since 2019, i have written great reviews for the salesmen and they are posted in Google and I don’t like to put a negative review, but the place culture unfortunately changed , i did reviews for the salesmen and they are posted in Google and I don’t like to put a negative review, but the place culture unfortunately changed , i did buy my car that i leased 3 years ago , one reason was u don’t get welcomed navigating the cars on display unless u show u are a buyer Today , so i chose to buy the same , with buying 2 years extended warranty with 3 years service plans , i asked for any discount for buying everything u can offer and i was told, actually we are giving u the car with the original price and we dont even like selling it that price, so u are getting a good deal , i really think i would have done better doing everything online and bought the car directly from Mercedes website, BUT i can tell u that u still have amazing people there ,our service man Scott Bateman has been AMAZING through out the years we dealt with him , and if it was that guy in sales I would buy ur most expensive car on display, i congratulate the guys who sold me the car for achieving the full profit but lost a customer who will not gonna recommend this place for friends, congrats More

by ANMARKC Verified Customer Verified Customer

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Victor has been absolutely amazing throughout my entire car-buying process! From helping me pick the perfect car to guiding me through getting my driver’s license in the U.S., he went above and beyond ever car-buying process! From helping me pick the perfect car to guiding me through getting my driver’s license in the U.S., he went above and beyond every step of the way. What I really appreciated was how he was always there—no matter what question I had or what help I needed, Victor responded so quickly and effectively. It felt like I could always rely on him, and that level of support made such a huge difference. Victor’s knowledge, patience, and dedication are top-notch. If you’re lucky enough to work with him, you’re in great hands. Big shoutout and huge thanks to Victor for making everything so easy and enjoyable! Highly recommend! 💯 More

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Victor was very courteous and amazing as a salesman. I dreaded having to go car shopping but Victor made the whole process so easy. Tom in financing made the paperwork go smoothly. Thanks Victor! I I dreaded having to go car shopping but Victor made the whole process so easy. Tom in financing made the paperwork go smoothly. Thanks Victor! I am so happy with my car. More

by RobertaO Verified Customer Verified Customer

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Great dealership no pressure to walk out with a car on same day. Service is great. same day. Service is great. More

by Maferriolo Verified Customer Verified Customer

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Victor was amazing! He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us p He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us pick what options to include in our order. The process was very smooth and he even surprised us with a post Christmas Day call that our car had arrived 2 months early! Even the pricing was well explained and I by far wish that every person who needs a new or used car to go over to Mercedes Benz Orange County and ask for Victor. He is the greatest and so sweet! As for other employees, a special thank you to Eric Mafkovsky who assisted in trying to locate other GLEs in the area before us ordering one. A special thank you to Tom in the finance department for being very kind during the paperwork. And lastly a special thank you to Emari Davis who is also very sweet and knowledgeable on the mechanics of the GLE350. Victor deserves a 10/10 and Mercedes Benz Orange County does as well! More

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Fast, courteous and fair sales and close experience. They were very easy to deal with They were very easy to deal with More

by arjun.patel Verified Customer Verified Customer

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Worst and disturbing experience now. I have been told to receive my registration within 4 to 5 weeks, it’s been 6 weeks now and I have been trying to call and contact on email to Merc I have been told to receive my registration within 4 to 5 weeks, it’s been 6 weeks now and I have been trying to call and contact on email to Mercedes Benz Orange County for past 1 week. No one from sales and finance contacting me, always I end up in voice mail and even after leaving voice mail no one calls back. Even if there was a delay in registration the dealership should have called themselves to resolve and inform me since they have signed the contract with me. Naqi Agha 9716016559 More

by NAQIAGHA Verified Customer Verified Customer

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