Thomas Soveg
Thomas Soveg at Toyota Santa Monica
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Thomas Soveg

Service Consultant

Toyota Santa Monica

801 Santa Monica Blvd
Santa Monica, CA 90401

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15 Reviews
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15 Reviews

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15 Reviews of Thomas Soveg

December 17, 2018

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Employee Rating

Thomas Soveg provided a smooth service experience Thomas Soveg was most helpful, patient and knowledgeable. He is an example of why we like Toyota Santa Monica service (as opposed to sales). He and Er More

by Jerome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Guevara

Dec 18, 2018

Toyota Santa Monica responded

Hi Jerome, Thank you so much for leaving Thomas this excellent review! It is so awesome to hear how confident you are in his and Eric's service, and we are delighted that they took such good care of you. Please let us know if there is anything more that they or the team could assist you with in the future. It is our pleasure to serve you and a joy to hear of your satisfaction!

February 12, 2018

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Employee Rating

Very helpful and prompt I took my car for a recall service on passenger's air bags and Thomas Soveg was the representative that helped me, he was very kind and assured me tha More

by CECE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2018

Toyota Santa Monica responded

Thank you for your five star review. We're glad Thomas was kind, and the service team was abel to get you out and on your way in time. Regards, Toyota Santa Monica

January 17, 2017

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Employee Rating

Exceptional service of Thomas Soveg Excellent Job Thomas Soveg. Your kindness and exceptional performace make me come back and service my car to your company. Everytime i service my ca More

by Ladylyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 27, 2016

Dealership Rating
Employee Rating

Great experience Well coming in for service is always a great experience for me the staff is professional and they stand by there products. They are the people I go be More

by Always
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Galicia, Mark Lewis , Jay le plant

August 14, 2016

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Employee Rating

Kept me informed Thomas Soveg was an excellent service advisor - kept me informed and explained the issues involved witth the service campaign (voluntary recall). Yo More

by Jeffrey Goodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 09, 2016

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Employee Rating

Excellent dealer and service My Matrix had a recall in May for the airbag. Thomas Sovag kept me informed about the status and arranged a rental after 3 months of no part. In Sep More

by MargieT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Doyle

July 15, 2016

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Employee Rating

Necessary Repairs Thanks to the thoughtful advice of Thomas Soveg, your service representative we were made aware of an issue that required immediate attention and cert More

by Pauline Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 09, 2016

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Employee Rating

Quick, efficient service by Tom Soveg a veteran rep. Tom Soveg is a knowledge rep who is courteous and professional. I have found him to be honest in his recommendations with respect to needed service on More

by Dodger17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 07, 2016

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Employee Rating

Customer Excellent, helpful service always from Thomas Sovag. I was glad to see him back. He is always helpful, courteous, and happy to answer my questions. More

by sutomre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 17, 2016

Dealership Rating
Employee Rating

The Service Dept is the Best This service dept is fast, efficient and very friendly. I brought my husbands Prius in for an oil change. I was lucky to have Thomas Soveg help me. I More

by Rhonda S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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