Thomas Reed
Thomas Reed at INFINITI of San Antonio
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Thomas Reed

Parts Manager

INFINITI of San Antonio

12150 I-10
San Antonio, TX 78230

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4.4
11 Reviews
4.4

11 Reviews

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11 Reviews of Thomas Reed

October 16, 2024

Dealership Rating
Employee Rating

Very pleasant experience. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. More

by Denese Lowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 04, 2024

Dealership Rating
Employee Rating

It’s a beautiful building, the coffee was fantastic, my salesman went above & beyond to get me the best deal on my new car. I was very impressed w the entire leasing program & my new car is Sooooo Beautifu More

by Katnip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rodriquez, Anthony Cooper, Kenny Jensen , Ricky Barrow, Alejandro Carillo, KIMBERLY STEWART, All the un named make-ready crew not named

December 28, 2023

Dealership Rating
Employee Rating

Very patient people not trying to sell on you by any main reason I would give a big shout out to my salesman Philip and the closeout finance department More

by o_martinez78@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Guzman, Jason Rodriquez, Anthony Cooper, Edgar Perez, Heather Chicoine, Kenny Jensen , Ricky Barrow, Alejandro Carillo, KIMBERLY STEWART

October 19, 2023

Dealership Rating
Employee Rating

Very professional staff to help me with my car needs. Miguel our service advisor was very helpful and pleasant to work with. More

by Patty coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Rodriguez

Oct 23, 2023

INFINITI of San Antonio responded

Hi Patty, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2023

Dealership Rating
Employee Rating

All the advisors were helpful and so kind, shawndy helped me right away and always kept me updated on my service. More

by Kami Zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rodriquez , Shawndy Aguirre, Alan Artavia, Ricky Barrow, KIMBERLY STEWART, Martin Trevino

Jun 18, 2023

INFINITI of San Antonio responded

Hi Kami, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

March 12, 2023

Dealership Rating
Employee Rating

Desmond was very helpful explaining the features and benefits of the QX55 and made the turning in of a Q60 a relatively seamless process. More

by Kappyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Jensen , Shawndy Aguirre, Alan Artavia, Desmond

Mar 14, 2023

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2023

Dealership Rating
Employee Rating

Very pleased with the staff that has assisted me and how accommodating they are with loaners. More

by Cyn1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawndy Aguirre, Oscar Sarmiento

Feb 27, 2023

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2022

Dealership Rating
Employee Rating

Grubbs Infiniti was easy to contact, quick to schedule my car for service, and the work was completed quickly while I waited. I felt appreciated and happy about the entire experience. More

by cshellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alan Artavia, Ricky Barrow, Geraldo (parts) and Miranda (call center)

Oct 26, 2022

INFINITI of San Antonio responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2022

Dealership Rating
Employee Rating

The greatest management service I experienced in quite a while more than satisfaction keep up the great work!!! See ya again More

by Kamaalprince1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alan Artavia, Ricky Barrow

Aug 29, 2022

INFINITI of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 14, 2022

Dealership Rating
Employee Rating

Kenny and John are the best! They took their time and found me the car of my dreams! More

by Shirjohn1229
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cooper, Kenny Jensen , Ricky Barrow, John Milliman, Will Skipper

Jul 17, 2022

INFINITI of San Antonio responded

Hi, we're happy you found our staffs to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

1

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