Thomas Nguyen

I have been purchasing my BMW cars from SMBMW for over 30 years and I must say I am extremely pleased with the sales department, service department and overall encounters with this dealership. It is very co years and I must say I am extremely pleased with the sales department, service department and overall encounters with this dealership. It is very comforting dealing with the same staff each time I visit SMBMW. They run a tight ship. More

by DOUG97 Verified Customer Verified Customer

Report | Print

Sales process was straightforward and very low pressure. The sales rep, business manager and finance manager were all helpful and the process was relaxed. The sales rep, business manager and finance manager were all helpful and the process was relaxed. More

by ADAMBLUEFOX Verified Customer Verified Customer

Report | Print

Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More

by ANGELAMARIACOSTELLO Verified Customer Verified Customer

Report | Print

Amazing service! Kye was incredibly helpful and made the entire process of leasing a new BMW a very easy and enjoyable process. The rest of the staff was also really Kye was incredibly helpful and made the entire process of leasing a new BMW a very easy and enjoyable process. The rest of the staff was also really helpful - highly recommend this dealership! More

by DFROSH08 Verified Customer Verified Customer

Report | Print

Very unprofessional team. Car had issues, had to take back to dealership for service. Warranty extension info is not shared with us, even after asking!! Car had issues, had to take back to dealership for service. Warranty extension info is not shared with us, even after asking!! More

by SREERAM44 Verified Customer Verified Customer

Report | Print

Gary and the used car manager were incredibly patient and accommodating. I would recommend to everyone accommodating. I would recommend to everyone More

by MATTGEZALYAN Verified Customer Verified Customer

Report | Print

I can't say enough kind words about Santa Monica BMW they are the ultimate professionals from top to bottom are the ultimate professionals from top to bottom More

by RANDY70 Verified Customer Verified Customer

Report | Print

Great dealership staff are awesome. Great customer service I like bringing my car to this dealership. Great customer service I like bringing my car to this dealership. More

by GLORIAJUAREZAVINA Verified Customer Verified Customer

Report | Print

They went the extra mile for us! Spent time letting me drive different cars and look at different photos of the X2 because I was convinced that was the car for me! (Even though there Spent time letting me drive different cars and look at different photos of the X2 because I was convinced that was the car for me! (Even though there were none available) But then the X3M seemed like it was better because they had one ready to drive away, and it had many features I was comfortable with! More

by JOYLEAMOELLER Verified Customer Verified Customer

Report | Print

Jonathan was terrific. From the minute we met him. He was easy to work with, Not pushy, and really did his best to make it a pleasant experience and he succeeded at that. H From the minute we met him. He was easy to work with, Not pushy, and really did his best to make it a pleasant experience and he succeeded at that. He was our lead guy but he had Evan help us if he wasn't available and Evan was terrific too. I would recommend him anytime. My daughter loves her car and I was very happy with the whole experience. More

Report | Print