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Thomas Ng

Overview Reviews (936) Inventory (243)

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Thomas Ng

Thomas Ng | Page 3

Client Experience Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

*Client Experience Manager, National Platinum Level Sales & Leasing Consultant, NSX Specialist, & Ceramic Pro Certified * Sales of the Year 2015 - 2023 * National Top customer satisfaction

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936 Reviews

*Client Experience Manager, National Platinum Level Sales & Leasing Consultant, NSX Specialist, & Ceramic Pro Certified * Sales of the Year 2015 - 2023 * National Top customer satisfaction

Overview Reviews (936) Inventory (243)

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

National Platinum Member

NSX Specialist

Languages Spoken

Cantonese

English

Japanese

Mandarin

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936 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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936 Reviews of Thomas Ng

December 10, 2022

Dealership Rating

Employee Rating

This dealership has great customer service! The dealers not only know what they’re talking, they also provide the best experience for buyers. The dealers not only know what they’re talking, they also provide the best experience for buyers. More

by Elton Lugay

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 12, 2022 -

Paragon Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 10, 2022

Dealership Rating

Employee Rating

Thomas Ng is one of the best at Paragon Acura. We have leased and purchased vehicles with Tom for many years. He is the main reason we continue going back to Acura. He is patient. He always answe We have leased and purchased vehicles with Tom for many years. He is the main reason we continue going back to Acura. He is patient. He always answers his personal phone all hours of the day to answer any questions and most of all he takes the time to help you get the car you want! I have recommended Tom to friends and family and will continue to do so. He is the best of the best!! More

by Susanna2016

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 12, 2022 -

Paragon Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 07, 2022

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Employee Rating

This dealership is the most professional in the business. Nothing but class. From the moment you walk in, to the time you leave you are taken care of to the fullest extent. Thomas is the best. If you are loo Nothing but class. From the moment you walk in, to the time you leave you are taken care of to the fullest extent. Thomas is the best. If you are looking to deal with an honest, classy salesman then Thomas is the one you want. He gets straight to the best price he can for you and there’s no BS. More

by Kirbyk525

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 07, 2022 -

Paragon Acura responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Thomas's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 29, 2022

Dealership Rating

Employee Rating

Thomas is very efficient and thorough with service. He seems to want to help give you the best deals. He is friendly and in this type of business you need to be a people’s person He seems to want to help give you the best deals. He is friendly and in this type of business you need to be a people’s person More

by McRaes

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 30, 2022 -

Paragon Acura responded

November 20, 2022

Dealership Rating

Employee Rating

Thomas helped us get the car we wanted for the best price and was always available for anything we needed in the process. and was always available for anything we needed in the process. More

by morrmeroz

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Report | Print

Nov 21, 2022 -

Paragon Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 18, 2022

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Employee Rating

easy and very helpful experience. answered all my questions and got me everything i wanted. answered all my questions and got me everything i wanted. More

by MontJ12

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Hili

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Nov 21, 2022 -

Paragon Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 07, 2022

Dealership Rating

Employee Rating

Thomas is best person to deal with, I have been dealing with him for the last 5 years so far 5 star service all the way. with him for the last 5 years so far 5 star service all the way. More

by Mainul1050

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 08, 2022 -

Paragon Acura responded

October 27, 2022

Dealership Rating

Employee Rating

Thomas NG and Justin Hili were friendly and helpful. Love my new car! I highly recommend Paragon Acura and Paragon Honda. Love my new car! I highly recommend Paragon Acura and Paragon Honda. More

by JessicaK

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hili

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Oct 31, 2022 -

Paragon Acura responded

Thank you for leaving us this great review, Jessica! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 26, 2022

Dealership Rating

Employee Rating

Once again Justin Hili and Thomas Ng provided me with excellent customer service. Getting into my new lease was seamless and door to door. excellent customer service. Getting into my new lease was seamless and door to door. More

by Linda B

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hili

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Oct 27, 2022 -

Paragon Acura responded

Thank you for taking the time to write us a great review, Linda! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 22, 2022

Dealership Rating

Employee Rating

Thomas was awesome & excellent in providing the customer satisfaction & highly recommended him to other customers. satisfaction & highly recommended him to other customers. More

by Tenzin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 25, 2022 -

Paragon Acura responded

Thanks for your outstanding review! I'm very happy to hear that Thomas was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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