Thomas Michael

Charlie went above and beyond to make this deal possible. Couldn’t ask for better customer service 10/10 Couldn’t ask for better customer service 10/10 More

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Phenomenal experience from Sid meeting us in the parking lot to Thomas bending over backwards to get us the most affordable contract to Caleb locking in the financing with all the necessary perks. Getting lot to Thomas bending over backwards to get us the most affordable contract to Caleb locking in the financing with all the necessary perks. Getting a new car is always anxiety provoking but not with this team at Ferman Mazda! I look forward to working with them again and will recommend them to all my friends. More

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I've just leased a new CX-5 Select from Ferman Mazda, and traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours r traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours reviewing my needs as a customer and several different vehicles and options. It was a very respectful, informative process. It wasn't rushed or pushy. The dealership recognized my customer loyalty both in the discussions and in the offer presented to me. When I expanded my search to other brands, the others were not cooperative in answering my questions trying to understand the financial details. I was happy to go back to Ferman and make the deal on the CX-5. I like the ride, specs, and prefer the interior of Mazdas for cars in my price range. Along with my new vehicle, I'm able to continue a good customer relationship with a service department that I like. I highly recommend a visit to Ferman Mazda for a better car purchasing experience. More

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Used their on line trade in value and received a $43k amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answe amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answere they came back at $9k difference. Why have all the on line tools if not valid. Very terrible customer service. Just proving that the dealer experience is a one way street. Be careful with theses guys. More

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Beware if you are from Georgia. They will collect a sales tax for the purchase of your vehicle and Georgia will then charge an Ad Valorem tax. You get no credit for the tax paid at They will collect a sales tax for the purchase of your vehicle and Georgia will then charge an Ad Valorem tax. You get no credit for the tax paid at the dealership. If you're a Georgia buyer, look elsewhere. More

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