Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 13

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

Write a Review

607 Reviews of Thomas McCafferty

October 07, 2024

Dealership Rating
Employee Rating

Great service, wonderful and friendly staff. Everything what was done to my car was sent to my phone for review. More

by Krys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Herb Chambers Lexus of Hingham responded

Krys, we're delighted to hear you appreciated the service and communication from our team at Herb Chambers Lexus of Hingham. Thanks for sharing your experience with us!

October 03, 2024

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Employee Rating

Came in for my 2nd scheduled maintenance on 23 GX purchased here a year ago including oil change, tire rotation and 30 point inspection of mechanical functions. Also needed diagnostic for my sound sy More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Herb Chambers Lexus of Hingham responded

Peter, we're delighted to hear that your maintenance visit at Herb Chambers Lexus of Hingham went smoothly and met all your needs. Thank you for sharing such detailed feedback; we look forward to seeing you again!

September 17, 2024

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The service was excellent. The service rep explained everything well, very courteous. I rate his service EXCELLENT. More

by Pichai.gopal
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Herb Chambers Lexus of Hingham responded

Thank you for the fantastic feedback! We're delighted to hear that our service rep at Herb Chambers Lexus of Hingham provided excellent and courteous service. We appreciate your support!

September 14, 2024

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I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y More

by Stephen.iacovino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Herb Chambers Lexus of Hingham responded

Stephen, we're delighted to hear that you appreciate the personalized service and loaner vehicle convenience at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience with us!

September 10, 2024

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I have found the service team to be professional, customer focused and easy to work with. More

by ldamon2001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Sullivan, Marcus Karam , Vitor Duarte, James Welch, Service

Sep 11, 2024

Herb Chambers Lexus of Hingham responded

Ldamon2001, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham!

September 05, 2024

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Employee Rating

There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. More

by jcnenagh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim

Sep 06, 2024

Herb Chambers Lexus of Hingham responded

Jcnenagh, we're glad to hear Tom and the team at Herb Chambers Lexus of Hingham could accommodate you despite the scheduling mix-up. Thanks for sharing your experience!

September 01, 2024

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Employee Rating

Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More

by Lfinnsrh
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo , Kevin Chan

Sep 03, 2024

Herb Chambers Lexus of Hingham responded

We're glad to hear Kevin and Eric provided excellent service at Herb Chambers Lexus of Hingham! Thanks for sharing your positive experience with us.

August 24, 2024

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Employee Rating

Very helpful very respectful. service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very po More

by Tyler746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Cagdas

Aug 26, 2024

Herb Chambers Lexus of Hingham responded

Tyler, we're delighted to hear that our team at Herb Chambers Lexus of Hingham has provided you with such positive service experiences. Thanks for choosing us and sharing your feedback!

August 18, 2024

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Im over 15 years a customer of Lexus almost every time they take my car for a service or anything else they’re always extremely excellent. More

by Alexandra.salon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo , Talisa

Aug 19, 2024

Herb Chambers Lexus of Hingham responded

Thank you for being a loyal customer of Herb Chambers Lexus of Hingham for over 15 years! We're delighted to hear that our service has consistently met your expectations. We look forward to continuing to serve you with excellence in the future!

August 18, 2024

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Employee Rating

I like dealing with Tom because he knows my car best. I asked for him personally because he also explains things when I don’t understand. The place is clean and staffs are pleasant. More

by dollyarjunprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Herb Chambers Lexus of Hingham responded

Dolly, we're glad to hear Tom provided you with excellent service at Herb Chambers Lexus of Hingham. Thanks for the kind words and support!

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