Thomas McCafferty | Page 13
Lexus Certified Service Consultant
Herb Chambers Lexus of Hingham
141 Derby St
Hingham, MA 02043
607 Reviews
Write a Review607 Reviews of Thomas McCafferty
October 03, 2024
Came in for my 2nd scheduled maintenance on 23 GX purchased here a year ago including oil change, tire rotation and 30 point inspection of mechanical functions. Also needed diagnostic for my sound sy purchased here a year ago including oil change, tire rotation and 30 point inspection of mechanical functions. Also needed diagnostic for my sound system as it recently had issues. Everything was done and explained. A new speaker was ordered as it had blown and is covered under warranty. The waiting area is beautiful and comfortable. Happy with results and my vehicle was washed cleaned and detailed exterior and interior. More
September 14, 2024
I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting you loaner vehicles if you give them advance notice. The experience is excellent from the minute you drive in too when you leave with your vehicle More
September 10, 2024
I have found the service team to be professional, customer focused and easy to work with. customer focused and easy to work with. More
Other Employees Tagged: Joseph Sullivan, Marcus Karam , Vitor Duarte, James Welch, Service
September 05, 2024
There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. More
Other Employees Tagged: Jim
September 01, 2024
Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More
Other Employees Tagged: Eric Castillo , Kevin Chan
August 24, 2024
Very helpful very respectful. service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very po service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very polite and very helpful. I have not purchased a vehicle from here. I chose this dealership after I had a poor experience at a different Lexus dealership and I am very happy with the service that I get from the Hingham location. More
Other Employees Tagged: Joe Cagdas
August 18, 2024
Im over 15 years a customer of Lexus almost every time they take my car for a service or anything else they’re always extremely excellent. they take my car for a service or anything else they’re always extremely excellent. More
Other Employees Tagged: Eric Castillo , Talisa
August 18, 2024
I like dealing with Tom because he knows my car best. I asked for him personally because he also explains things when I don’t understand. The place is clean and staffs are pleasant. I asked for him personally because he also explains things when I don’t understand. The place is clean and staffs are pleasant. More

