Tom McCafferty and everyone I spoke with (including
driver) were outstanding and professional !
Thank you
driver) were outstanding and professional !
Thank you
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by Lex
Service Price Transparency
Apr 11, 2025 -
Herb Chambers Lexus of Hingham responded
Lex, we're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided you with outstanding service. Thank you for sharing your experience!
Service at Herb Chambers Lexus in Hingham is always
excellent. This service to replace tires was no exception. Service Rep, Tom McCafferty, is very professional, knowledgeable and easy to work with.
excellent. This service to replace tires was no exception. Service Rep, Tom McCafferty, is very professional, knowledgeable and easy to work with. I have been having my cars serviced here for 10+ years and have always been very satisfied. It’s an excellent dealer.
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by Robert_Helt
Service Price Transparency
Apr 09, 2025 -
Herb Chambers Lexus of Hingham responded
Robert, thank you for your continued trust in Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and our team have consistently provided excellent service over the years. We look forward to serving you again soon!
Fantastic service throughout from the first phone call to
delivery of my car. Each person carefully listened and responded with care. Thomas Mcafferty was especially helpful.
delivery of my car. Each person carefully listened and responded with care. Thomas Mcafferty was especially helpful.
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by shirlgord
Apr 08, 2025 -
Herb Chambers Lexus of Hingham responded
We're delighted to hear about your fantastic experience at Herb Chambers Lexus of Hingham! It's great that Thomas Mcafferty and the team provided attentive service from start to finish. Enjoy your new car, and thank you for choosing us!
Apr 08, 2025 -
shirlgord responded
Eric Castilio was also very helpful and was sure to have my concerns addressed.
Tom was wonderful.
Very helpful, informative and friendly. He always takes very good care of me-one of the reasons that I go there.
Very helpful, informative and friendly. He always takes very good care of me-one of the reasons that I go there.
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by Mary Lou
Service Price Transparency
Apr 08, 2025 -
Herb Chambers Lexus of Hingham responded
Mary Lou, we're delighted to hear that Tom consistently provides you with excellent service at Herb Chambers Lexus of Hingham. Thank you for your kind words and continued trust in us!
Easy to work with and timely emergency service.
Had a problem that turned out to be not easily reproduceable. Although the problem(s) could not be reproduced or fixed the service team worked on t
Had a problem that turned out to be not easily reproduceable. Although the problem(s) could not be reproduced or fixed the service team worked on the problem for 2 days for a fixed price.
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by Mr. G.
Service Price Transparency
Apr 07, 2025 -
Herb Chambers Lexus of Hingham responded
We're glad to hear that our service team at Herb Chambers Lexus of Hingham was able to assist you with your emergency needs, even if the issue wasn't easily reproducible. We appreciate your patience and trust in us!
Thomas takes ownership of the entire process.
Very knowledgeable and on top of his business
Very knowledgeable and on top of his business
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by nsanta
Service Price Transparency
Apr 03, 2025 -
Herb Chambers Lexus of Hingham responded
Thank you for leaving Thomas and Herb Chambers Lexus of Hingham a five-star review! We appreciate your business.
Tom McCafferty was very helpful to my problem as he has
been for the last 10 years. Iconsider him to be a vital part of your dealer ship He is always professional and gets things done.
been for the last 10 years. Iconsider him to be a vital part of your dealer ship He is always professional and gets things done.
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by Dave
Service Price Transparency
Mar 31, 2025 -
Herb Chambers Lexus of Hingham responded
Dave, it's wonderful to hear that Tom has consistently provided you with excellent service over the years at Herb Chambers Lexus of Hingham. We truly value his dedication and are grateful for your continued trust in our dealership!
You were great approachable friendly ready to help me.
I appreciate all.
Thank you for your help.
I appreciate all.
Thank you for your help.
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by Shez85
Service Price Transparency
Mar 31, 2025 -
Herb Chambers Lexus of Hingham responded
We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Hingham Team
Mar 31, 2025 -
Shez85 responded
Thank you Thomas, your profile picture, give you no justice.
This was a 35K routine maintenance and MA sticker
inspection. As always, Tom, my Service Advisor, and the tech who performed the service did an outstanding job. All my questions were answered and req
inspection. As always, Tom, my Service Advisor, and the tech who performed the service did an outstanding job. All my questions were answered and requests were taken care of. This was another outstanding service experience and I highly recommend Herb Chambers Lexus of Hingham.
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by cchancey1
Service Price Transparency
Mar 26, 2025 -
Herb Chambers Lexus of Hingham responded
Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and our team provided outstanding service during your maintenance visit. We appreciate the recommendation and look forward to assisting you again in the future!
Always professional - Lexus of Hingham is clean, run
extremely efficient and all the staff are pleasant.
Tom Mccafferty is by far the best service rep I have ever dealt with!
extremely efficient and all the staff are pleasant.
Tom Mccafferty is by far the best service rep I have ever dealt with!
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by JUlei
Service Price Transparency
Mar 24, 2025 -
Herb Chambers Lexus of Hingham responded
Thank you for sharing your experience with us! We're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided such professional service. We appreciate your kind words and look forward to serving you again in the future!