Thomas Maxfield
Thomas Maxfield at Acura of Westchester

Thomas Maxfield

Senior Service Adviser

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
87 Reviews
5.0

87 Reviews

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87 Reviews of Thomas Maxfield

October 29, 2025

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Employee Rating

Using the dealership for over 18 years. Courteous and efficient and they meet the customer, needs. More

by jggranucci
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 24, 2025

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Tom is the best service representative. His patient with you he’s friendly and he gets a job done. That’s what I love about him.! Tracey More

by lovelylady217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Acura of Westchester responded

Thank you for sharing your feedback. We're glad our team provided you with a great experience at Acura of Westchester.

October 14, 2025

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Employee Rating

I have been a customer of Acura of Westchester for over 23 years. I came to purchase a vehicle and stayed for the great service they provide for all the subsequent 5 cars which I either leased or purchase More

by mlsa5689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo

Oct 14, 2025

Acura of Westchester responded

We truly appreciate your loyalty and long-standing relationship with Acura of Westchester. Thank you for choosing us and trusting our team with your automotive needs over the years.

October 02, 2025

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Employee Rating

Tom is an exceptional human being. He goes above and beyond. This is my fourth Acura; I have no regrets. More

by Ben
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Acura of Westchester responded

Thank you for your kind words and continued trust in Acura of Westchester. I'll pass along your feedback to our team.

October 02, 2025

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The people at Acura of Westchester are trustworthy and professional. They have provided us with great service over the years. More

by Tarini C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Acura of Westchester responded

We appreciate your kind words about Acura of Westchester and our team. Wishing you many more years of great service.

September 24, 2025

Dealership Rating
Employee Rating

I am currently in my fourth Acura from Acura Westchester. Everyone this dealership is top notch. I’ve always been treated with the utmost respect. Tom Maxfield has been my Service Advisor since day one. More

by mattschoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ramunto, Matt Belov

September 19, 2025

Dealership Rating
Employee Rating

My experience is always a great one Tom always takes the time to resolve any issues with my vehicle very pleased with the service. His patience and understanding is appreciated. Thank you for team at hand More

by gmarty10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Acura of Westchester responded

We're glad to have provided you with excellent service. Our team appreciates your kind words.

September 13, 2025

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Employee Rating

Great service Ton took the time out to explain everything that needed to be done to my vehicle More

by claudiafranzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Acura of Westchester responded

Thank you for sharing your feedback. We're glad our team was able to assist you with your vehicle needs at Acura of Westchester.

September 11, 2025

Dealership Rating
Employee Rating

Great service! I have been going to Acura of Westchester for 10 years. Tom Maxfield is a wonderful service advisor. He patiently answers any questions I may have an More

by Flo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Acura of Westchester responded

We're grateful for your loyalty over the years. Our team appreciates your kind words and looks forward to assisting with all your ILX servicing needs at Acura of Westchester.

August 26, 2025

Dealership Rating
Employee Rating

Thomas Maxfield it the best service advisor. I have been going to Acura of Westchester for more than 20 years, and Tom is always welcoming. He goes above and beyond to meet my needs for sched More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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