
Thomas Hicks
General Sales Manager
Matthews Hyundai of Schenectady
4101 State Street
Schenectady, NY 12304
Dealership Experience
5 yrs, 1 mo
Industry Experience
12 yrs, 3 mos
30 Reviews
Write a Review30 Reviews of Thomas Hicks
March 01, 2025
I traveled from 2. 5 hours away and my new vehicle was clean and ready for delivery when I got to the dealership. The deal was negotiated over the phone with Dylan in a 5 hours away and my new vehicle was clean and ready for delivery when I got to the dealership. The deal was negotiated over the phone with Dylan in a very friendly professional manner. The paperwork was also ready to go so it was a very quick and easy process. From the first phone call with Krystal to the “thank you” handshake with my salesman Markquese I was treated with respect and truly felt like they appreciated my business. Thank you again Markquese, Dylan, Krystal and Tom. More
Other Employees Tagged: Dylan Mascari, JEREMIAH HUNTER, Markquese Johnson
February 22, 2025
The dealership as a whole was extremely efficient. The atmosphere was lovely. The experience was a pleasure. The atmosphere was lovely. The experience was a pleasure. More
Other Employees Tagged: Heather Taft , Dylan Rees was amazing
February 03, 2025
Very organized, all personnel. Understood what we wanted and made it happen. Syeed, our agent was knowledgeable and efficient. Understood what we wanted and made it happen. Syeed, our agent was knowledgeable and efficient. More
Other Employees Tagged: Dalton Hunter, Syeed Holtzclaw
January 21, 2025
I have been waiting for more than 2 weeks for the installation of the hitch. When I heard and they promised me a full coverage, they changed their words from $498.98 to 50% off ($299.49). Today, I re installation of the hitch. When I heard and they promised me a full coverage, they changed their words from $498.98 to 50% off ($299.49). Today, I received their confirmation for the appointment and again they changed their mind to charge me the full cost ($598.98)!I'm so disgusted and disappointed. I had several disappointments even though I trusted them when I bought my Palisade with the Tysan for my daughter and Santa Cruse for my son in the same day. These people scammed me with the Palisade hitch and they continue scamming me again and again claiming they are fixing the problem. More
Other Employees Tagged: JEREMIAH HUNTER, Eric Bauer, Dejon Lewis, Howard Finley
December 22, 2024
It’s always a pleasure having service at Matthews. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. More
Other Employees Tagged: Dylan Mascari, JEREMIAH HUNTER, Michael Capadona, David Szpila, Rob Delorm, Dejon Lewis, Howard Finley , NICK MEGAS, Connor Vanderburg, Lisa Piccirillo
December 16, 2024
I aways had a great experience with them from the first time we bought our vehicle and had great service and they are very accommodating and friendly and easy to talk too time we bought our vehicle and had great service and they are very accommodating and friendly and easy to talk too More
Other Employees Tagged: Dylan Mascari, Michael Capadona, Dejon Lewis, Howard Finley , NICK MEGAS, Connor Vanderburg, Eric
December 13, 2024
Matthew's made the process of getting a new lease easy. They offered solutions that for with my needs and suggested a vehicle that had substantial discounts. They offered solutions that for with my needs and suggested a vehicle that had substantial discounts. More
Other Employees Tagged: Heather Taft
November 06, 2024
The sales department was outstanding, very friendly . The truck could have been cleaner thank you The truck could have been cleaner thank you More
Other Employees Tagged: Michael Capadona, Heather Taft
October 22, 2022
Everyone from top to bottom was very pleasant. And courteous. Would definitely do business there again. And courteous. Would definitely do business there again. More
Other Employees Tagged: Dylan Mascari , Gayanand Tiwari