Thomas Hicks

I traveled from 2. 5 hours away and my new vehicle was clean and ready for delivery when I got to the dealership. The deal was negotiated over the phone with Dylan in a 5 hours away and my new vehicle was clean and ready for delivery when I got to the dealership. The deal was negotiated over the phone with Dylan in a very friendly professional manner. The paperwork was also ready to go so it was a very quick and easy process. From the first phone call with Krystal to the “thank you” handshake with my salesman Markquese I was treated with respect and truly felt like they appreciated my business. Thank you again Markquese, Dylan, Krystal and Tom. More

by SCOTTYWIN7 Verified Customer Verified Customer

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The dealership as a whole was extremely efficient. The atmosphere was lovely. The experience was a pleasure. The atmosphere was lovely. The experience was a pleasure. More

by SHANNELL4728 Verified Customer Verified Customer

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Very organized, all personnel. Understood what we wanted and made it happen. Syeed, our agent was knowledgeable and efficient. Understood what we wanted and made it happen. Syeed, our agent was knowledgeable and efficient. More

by KEVINMCMURRAY221 Verified Customer Verified Customer

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I have been waiting for more than 2 weeks for the installation of the hitch. When I heard and they promised me a full coverage, they changed their words from $498.98 to 50% off ($299.49). Today, I re installation of the hitch. When I heard and they promised me a full coverage, they changed their words from $498.98 to 50% off ($299.49). Today, I received their confirmation for the appointment and again they changed their mind to charge me the full cost ($598.98)!I'm so disgusted and disappointed. I had several disappointments even though I trusted them when I bought my Palisade with the Tysan for my daughter and Santa Cruse for my son in the same day. These people scammed me with the Palisade hitch and they continue scamming me again and again claiming they are fixing the problem. More

by ZAHDANELIZABETH@YAHOO.COM Verified Customer Verified Customer

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It’s always a pleasure having service at Matthews. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. More

by lisa.freeo Verified Customer Verified Customer

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I aways had a great experience with them from the first time we bought our vehicle and had great service and they are very accommodating and friendly and easy to talk too time we bought our vehicle and had great service and they are very accommodating and friendly and easy to talk too More

by MYLOFRANK27 Verified Customer Verified Customer

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Matthew's made the process of getting a new lease easy. They offered solutions that for with my needs and suggested a vehicle that had substantial discounts. They offered solutions that for with my needs and suggested a vehicle that had substantial discounts. More

by joelholcomb Verified Customer Verified Customer

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The sales department was outstanding, very friendly . The truck could have been cleaner thank you The truck could have been cleaner thank you More

by katedpw Verified Customer Verified Customer

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Stopped in to look at inventory and test drive — wound up walking out buying a vehicle. Olivia was great - friendly and knowledgable. walking out buying a vehicle. Olivia was great - friendly and knowledgable. More

by SUSAN_STUHR Verified Customer Verified Customer

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Everyone from top to bottom was very pleasant. And courteous. Would definitely do business there again. And courteous. Would definitely do business there again. More

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