Thomas Hicks
Thomas Hicks at Matthews Hyundai of Schenectady
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Thomas Hicks

General Sales Manager

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.5
28 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 2 mos

4.5

28 Reviews

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28 Reviews of Thomas Hicks

February 03, 2025

Dealership Rating
Employee Rating

Very organized, all personnel. Understood what we wanted and made it happen. Syeed, our agent was knowledgeable and efficient. More

by KEVINMCMURRAY221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton Hunter, Syeed Holtzclaw

Feb 04, 2025

Matthews Hyundai of Schenectady responded

Hi Kevin-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 21, 2025

Dealership Rating
Employee Rating

I have been waiting for more than 2 weeks for the installation of the hitch. When I heard and they promised me a full coverage, they changed their words from $498.98 to 50% off ($299.49). Today, I re More

by ZAHDANELIZABETH@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 22, 2024

Dealership Rating
Employee Rating

It’s always a pleasure having service at Matthews. Everyone is always so friendly and helpful. Would highly recommend Hyundai Matthews of Schenectady for services or purchasing a vehicle. More

by lisa.freeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Matthews Hyundai of Schenectady responded

Hi Lisa-Thank you for the 5 Star Review and your business!

December 16, 2024

Dealership Rating
Employee Rating

I aways had a great experience with them from the first time we bought our vehicle and had great service and they are very accommodating and friendly and easy to talk too More

by MYLOFRANK27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Mascari, Michael Capadona, Dejon Lewis, Howard Finley , NICK MEGAS, Connor Vanderburg, Eric

Dec 17, 2024

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

December 13, 2024

Dealership Rating
Employee Rating

Matthew's made the process of getting a new lease easy. They offered solutions that for with my needs and suggested a vehicle that had substantial discounts. More

by joelholcomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Taft

Dec 17, 2024

Matthews Hyundai of Schenectady responded

Hi Joel-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

November 06, 2024

Dealership Rating
Employee Rating

The sales department was outstanding, very friendly . The truck could have been cleaner thank you More

by katedpw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Capadona, Heather Taft

Nov 15, 2024

Matthews Hyundai of Schenectady responded

Hi Kate-Thank you for the perfect review!

November 19, 2022

Dealership Rating
Employee Rating

Stopped in to look at inventory and test drive — wound up walking out buying a vehicle. Olivia was great - friendly and knowledgable. More

by SUSAN_STUHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: NICK CORDI, Olivia Sanger

Dec 08, 2022

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Olivia! Thank you for your business and enjoy your new ride!

October 22, 2022

Dealership Rating
Employee Rating

Everyone from top to bottom was very pleasant. And courteous. Would definitely do business there again. More

by Cozz1943
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Mascari , Gayanand Tiwari

October 18, 2022

Dealership Rating
Employee Rating

I was very pleased with the knowledge of cars and professionalism of Josh and the dealership in general. I feel very comfortable buying from Mathews and will recommend them to friends More

by EGAPNEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Mascari, Joshua Croft , NICK CORDI

October 11, 2022

Dealership Rating
Employee Rating

Very friendly, fair and knowledgeable staff. They were very low pressure despite me being unsure exactly which vehicle I wanted to buy. They offered fair trade in values and top notch new car s More

by cparkkids
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Capadona , Olivia Sanger

Oct 14, 2022

Matthews Hyundai of Schenectady responded

Thank you for the awesome review and your business!

1

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