Thomas Hackett
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
10 yrs, 10 mos
Languages Spoken
English
646 Reviews
Write a Review646 Reviews of Thomas Hackett
September 18, 2024
Brought the truck in waited a short time every thing was done. The staff was very courteous. done. The staff was very courteous. More
Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera
September 17, 2024
Matt Rivera always goes above and beyond to make sure everything on my car is taken care of, he makes the service experience a trustworthy experience everything on my car is taken care of, he makes the service experience a trustworthy experience More
Other Employees Tagged: Michael O'Hare, Melissa Tyler, Dylan Abell, Jason Gasiunas, Mathew Rivera
September 16, 2024
They are fast friendly and caring they take time to explain the problem and what they're going to do to solve it I'm very pleased explain the problem and what they're going to do to solve it I'm very pleased More
Other Employees Tagged: Mathew Rivera
September 13, 2024
I love this dealer. People are always very friendly and welcoming. When i go for my oil change staff always very helpful. People are always very friendly and welcoming. When i go for my oil change staff always very helpful. More
Other Employees Tagged: Loosmane Dessources
September 12, 2024
You have to call a month in advance to get an appointment. Even if I want to get regular maintenance, I have to call at least 30 days in advance. Work quality is amazing, but GETTING a reasonable appointment. Even if I want to get regular maintenance, I have to call at least 30 days in advance. Work quality is amazing, but GETTING a reasonable appointment date is ridiculous! More
Other Employees Tagged: Avi Avitan, Dylan Abell
September 10, 2024
Very friendly and helpful, made me feel comfortable. My car is so smooth now. !!!thanks. My car is so smooth now. !!!thanks. More
Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera
September 09, 2024
My dealer Thomas was very helpful keep me informed, while i waiting services was done quickly and car is running as it should be over all good job done. i waiting services was done quickly and car is running as it should be over all good job done. More
Other Employees Tagged: Melissa Tyler, Mathew Rivera
September 07, 2024
Very helpful staff and good customer service, but I was quoted $500 for a job that took me $180 and 3 minutes to do on my own. Also, the $160 diagnostic fee seems steep, especially since I already knew the quoted $500 for a job that took me $180 and 3 minutes to do on my own. Also, the $160 diagnostic fee seems steep, especially since I already knew the error code on my check engine light coming into the service. More
Other Employees Tagged: Judy
September 06, 2024
Excellent service. Thank you so much! Keep doing a great job! The best maintenance! Thank you Thank you so much! Keep doing a great job! The best maintenance! Thank you More
Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera