Thomas Hackett

The service was quick and flawless I dropped it off the night before. I received a video showing my car and I picked it up night before. I received a video showing my car and I picked it up More

by R.W.KOZA Verified Customer Verified Customer

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Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Thank you. More

by Antonjo_vuktilaj Verified Customer Verified Customer

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I never have any issues anytime I bring my car in for service. Always professional service. Always professional More

by Linlan60 Verified Customer Verified Customer

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Wow, Wow, Wow, is all I can say. I took my 2023 Tacoma TRD Sport into DCH today for an oil change and tire rotation. When I purchased my Tacoma from DCH brand new, I purchased a serv I took my 2023 Tacoma TRD Sport into DCH today for an oil change and tire rotation. When I purchased my Tacoma from DCH brand new, I purchased a service plan. (I thought) that the service plan covered oil changes every 5000 miles. So when I went in for my appointment today I assumed the oil change was covered and I knew I had to pay for the tire rotation. So when they told me my plan only covered 2 oil changes a year not every 5000 miles, to say the least I wasn’t happy. So I went ahead and had them do the oil change and tire rotation. I assumed I would be paying about $150 to $200 dollars. Well to my surprise DCH not only covered the oil change that I was responsible for, they covered the tire rotation. Let that sink in for a moment, I’ve never had any company pay for something I was responsible for, and then pay even more. This proves once again to me that DCH Wappingers Toyota respects and rewards customer loyalty. I’ve had many great experiences with DCH, and just when I thought they couldn’t surpass my expectations anymore, man did they blow me away. I can go elsewhere but I choose to drive 40 minutes or so to DCH, and now again they remind me why I chose them. Hey Toyota corporation this should be your number one dealership in the northeast. More

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It's always impressive to know that Toyota goes beyond expectation and is also a pleasure to work with. expectation and is also a pleasure to work with. More

by JP Verified Customer Verified Customer

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Very nice, clean, cozy chairs, TV, coffee etc. Time wait was not more than 10mins Time wait was not more than 10mins More

by lml79 Verified Customer Verified Customer

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Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722 Verified Customer Verified Customer

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I brought my car for a few items too complete and from the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. More

by buzzonetti Verified Customer Verified Customer

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I would not shop at this dealership again due to the difficult time they gave me during purchase with "dealer fees" then the car wouldn't start the day I purchased it. difficult time they gave me during purchase with "dealer fees" then the car wouldn't start the day I purchased it. More

by LILLI316 Verified Customer Verified Customer

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Quick service. When I had an issue they immediately took me in no questions asked even though it was close to closing time. When I had an issue they immediately took me in no questions asked even though it was close to closing time. More

by tomnbeth2017 Verified Customer Verified Customer

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