Thomas Gernhart | Page 19

Great customer service. He cares about his customers and goes the extra mile to make sure they are taken care of. Excellent communication as well. He cares about his customers and goes the extra mile to make sure they are taken care of. Excellent communication as well. More

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Just bought my second car from Brandon Honda. This one is a New Honda Pilot, the last was a pre-owned 2018 Honda CR-V, both cars are great, this buying experience was much smoother, though I was This one is a New Honda Pilot, the last was a pre-owned 2018 Honda CR-V, both cars are great, this buying experience was much smoother, though I was "only here for service" lol. Brendan Gonzalez is your guy, he'll take care of you in sales. Tom G in service always takes great care of me! I drive from Lakeland. I have a lot of choices in dealerships and bring my car to Brandon for service EVERY time! More

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Tom G in Service is excellent. He has been the highlight of our experience with Brandon Honda. He does a great job explaining any question I have regarding my Honda CRV. He is TH He has been the highlight of our experience with Brandon Honda. He does a great job explaining any question I have regarding my Honda CRV. He is THE reason I use Brandon Honda Service. More

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Tom Gernhart, of the service department was great and very helpful and accommodating. We are snowbirds and brought out ‘17 CRV in for routine “ B123 “ service via an appointment. He got us checked in in very helpful and accommodating. We are snowbirds and brought out ‘17 CRV in for routine “ B123 “ service via an appointment. He got us checked in in a timely manner and then arranged transportation to and from the mall while they serviced our vehicle. I expressed interest in perhaps buying another extended warranty since ours is about done at 60,000 miles . He referred me to Jose Alvarez who expertly explained our different available options and we bought the one that suited us best . Totally pleased with our experience at Brandon HONDA .. Respectfully JoeD More

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Tom G in service was amazing. Kept me informed while my vehicle was being serviced. Honest and professional. Kept me informed while my vehicle was being serviced. Honest and professional. More

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Took my 2020 Ridgeline in for it's 30,000 mile service. Tom Gernhart took care of me and got me out a half an hour early. Tom Gernhart took care of me and got me out a half an hour early. More

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My car is 2017 HRV Honda. Had a vague idea that at 62,000 miles my car would need more that an oil change before driving across the country. I've long since lost track of se Had a vague idea that at 62,000 miles my car would need more that an oil change before driving across the country. I've long since lost track of service requirements, etc. Thanks to the great record keeping at Brandon Honda, Tom was able to scroll up my complete maintenance history and recommend a package including discounts. Now all the usual checks are done, all tubing for liquids replaced as well as coolant and oil filter change. Plus the timing belt has been replaced proactively. A loaner car was provided so the 1.5 days it took was painless. Now I can drive with confidence and my car was returned with detailed cleaning both inside and out. Very pleased with service and results. More

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Tom was great. He explained everything and treated me well. I would work with him again. He explained everything and treated me well. I would work with him again. More

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Excellent C. Service!! Treated like Family! Thomas takes care of my needs whenever I bring my car in for service of any sort!! I recommend him to friends, family, Service!! Treated like Family! Thomas takes care of my needs whenever I bring my car in for service of any sort!! I recommend him to friends, family, and the whole neighborhood!!! More

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I dropped my Honda off for a recall issue. Had great service, oil change tire rotation and everything notes that was needed done perfectly. Great guys to work with and the best dealership in t Had great service, oil change tire rotation and everything notes that was needed done perfectly. Great guys to work with and the best dealership in the area More

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