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Thomas Bivins
Refer Me
126 Reviews
Dealership Experience
5 yrs, 10 mos
Industry Experience
12 yrs, 4 mos
126 Reviews
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126 Reviews of Thomas Bivins
April 02, 2025
The dealership was clean. The service waiting room was also clean. It was a pleasant experience. The service waiting room was also clean. It was a pleasant experience. More
by Eshamany
Verified CustomerOther Employees Tagged: Laura Batten
March 22, 2025
They always find us a great deal Also the same sales people have worked there for years . That says alot about the dealership. people have worked there for years . That says alot about the dealership. More
by medinapressurecleaning
Other Employees Tagged: John Cherry, Don Wulff, Henry Cherry
March 11, 2025
Excellent service everyone was nice I really appreciate your service thank you so much hope you’re doing good your service thank you so much hope you’re doing good More
by Jimmielee241
Other Employees Tagged: Dale Coleman, Kevin Roberts, Ruth Vivian Garcia
February 11, 2025
I will refer friends & family to this dealership due to their great customer service! Thanks! their great customer service! Thanks! More
by machilenep
Other Employees Tagged: Kevin Roberts, Laura Batten
January 16, 2025
We purchased a new Wagoneer from Thomas B. back in November. We are very pleased with the comfort and roominess. We had one issue with the battery. With it being during the holiday season, Tho back in November. We are very pleased with the comfort and roominess. We had one issue with the battery. With it being during the holiday season, Thomas made it very easy and convenient to get the problem resolved. This is the 2nd vehicle we purchased from him. We would highly recommend him for anyone looking to buy a vehicle. He goes above and beyond to help his customers. Thank you Thomas! More
by Renee S
January 09, 2025
My lease was over. I kept the truck. The process was very quick with no problems I kept the truck. The process was very quick with no problems More
by mikeyjianfen
Other Employees Tagged: Kevin Roberts
December 24, 2024
Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You must call and always constantly check. They claim to do different diagnostic tests, even when proof that they didn’t. They always threaten Diag charges when going through warranty. Was told I will need to contact Ram to have something warranted and even after contacted Ram and got it approved on how it needs to go through their system they fall short. Jim went even as far in the past to text to please leave a perfect review and don’t leave a review if it’s not perfect. Overall, this service department has fallen short on way too many occasions and can never be relied on More
by Ram
Other Employees Tagged: Dale Coleman , Jim Garvin
December 21, 2024
My vehicle always comes back from service dirty. Footprints and handprints on everything. I should not have to clean up after service techs. Footprints and handprints on everything. I should not have to clean up after service techs. More
by scottw381
Other Employees Tagged: Kevin Roberts
November 29, 2024
It's been a long time since I bought a new vehicle. The experience was great. The experience was great. More
by gcole13001
Other Employees Tagged: Dale Coleman, Laura Batten
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