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Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram
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Thomas Bivins

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.8
116 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

11 yrs, 11 mos

4.8

116 Reviews

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116 Reviews of Thomas Bivins

November 20, 2024

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Employee Rating

They were very helpful and informative. They were also patient dealing with the issues that were popping up due to my insurance company. More

by KIMBERLYESTAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

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Nov 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Kimberly, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 13, 2024

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Employee Rating

This is my 6th vehicle I’ve purchased from them,very happy with there service More

by ALACOBULLDOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, JD Davis

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Nov 15, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

November 05, 2024

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Employee Rating

The service apartment is very great. Get my car in fast and get it done very very clean and great people. More

by ASCJOE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Cummings

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Nov 05, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 05, 2024

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Employee Rating

I have had outstanding service at Phillips from sales, service, and parts. I have bought two Jeeps from them and am happy with both transactions. I tried another dealer for service because it was closer t More

by jimgrussmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts , Jose Pastrana, Service

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Nov 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

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Employee Rating

Friendly dealership, I would go there again to purchase another vehicle. The staff was very helpful More

by kross15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Don Wulff

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Nov 04, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that we were able to assist you and that you had such a positive experience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 23, 2024

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Employee Rating

Excellent sales staff and service department. My family and I have purchased several vehicles from this dealership,and would recommend it. I am getting ready to purchase another vehicle and it w More

by 1sda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman, Lou Deleo, Kevin Roberts, Henry Cherry

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Oct 24, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 23, 2024

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Employee Rating

This dealer is awesome! They were amazing with us. We will definitely be back again. More

by theknights
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts

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Oct 24, 2024

Phillips Chrysler Jeep Dodge Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 03, 2024

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Employee Rating

Your staff are caring, understanding, and considerate to my needs. I love my jeep Renagade. More

by RCESARONE.RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Davis, Sonny Wallace, Jessica Stevenson, Susanna Vann-Parrott, Michael Stickley, Adrauth Perez, Jose Moret, Brandon White , Ken Wright

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Oct 03, 2024

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 24, 2024

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Employee Rating

Everything went great did everything they said they would and cave me a fair price for my trade in More

by moparbarstow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Laura Batten

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Sep 26, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 21, 2024

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Employee Rating

El mejor dealer de toda la Florida , con una excelente calidad en el servicio al cliente More

by ariadna.falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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