
Dealership Experience
6 yrs, 1 mo
Industry Experience
12 yrs, 7 mos
133 Reviews
Write a Review133 Reviews of Thomas Bivins
July 23, 2025
Thomas, Thank you for your patience and honesty while working with us to make our recent purchase of a Jeep Grand Cherokee. We have visited your dealership many times and feel fortunate that we were able working with us to make our recent purchase of a Jeep Grand Cherokee. We have visited your dealership many times and feel fortunate that we were able to work with you on this purchase. You made the process easy; understanding our requirements and making sure we would not be disappointed after the purchase. You are a solid professional and pleasure to work with. More
Other Employees Tagged: Dale Coleman, Zach Bell
July 22, 2025
We have been communicating with Dale for the past 5 years - trying to find the right vehicle for us. Dale always greeted us warmly and over the years earned our business. Our recent purchase of a Jeep Grand - trying to find the right vehicle for us. Dale always greeted us warmly and over the years earned our business. Our recent purchase of a Jeep Grand Cherokee Summit was a testament to Dale’s work ethic and desire to meet a customer’s needs. Dale, we were finally able to purchase a vehicle from Phillips due to your honesty and tenacity. Your professionalism is appreciated! More
Other Employees Tagged: Dale Coleman, Zach Bell
July 19, 2025
Best Jeep dealership I have ever dealt with, and salesman Thomas Bivins is the best! I've purchased two Wranglers from him and have been extremely happy with both. Thomas is very attentive and accommodating Thomas Bivins is the best! I've purchased two Wranglers from him and have been extremely happy with both. Thomas is very attentive and accommodating to what I want in a vehicle. I've never felt any pressure to purchase something that wasn't exactly what I want. Their service department is also the best I've found. All employees are very courteous, knowledgeable, and competent at what they do. Will not purchase a vehicle from anyone else. More
Other Employees Tagged: Kevin Roberts
May 29, 2025
All of your staff are very nice and help full the process went very well. went very well. More
Other Employees Tagged: Lou Deleo, Kevin Roberts, Susanna Vann-Parrott
May 07, 2025
the dealership communicated with us through the process of fixing the vehicle and returned to us in a timely manner. I highly recommend them! of fixing the vehicle and returned to us in a timely manner. I highly recommend them! More
Other Employees Tagged: John Cherry, Henry Cherry
April 10, 2025
Hello we are Cor and Arja from the Netherlands and buying a car in Florida is totally different as when you buy a car in the Netherlands. I bought this week a Ford Mustang GT convertible at your place, we we a car in Florida is totally different as when you buy a car in the Netherlands. I bought this week a Ford Mustang GT convertible at your place, we were helped by Thomas. The car was delivered perfect, nice and cleaning and they gave us 3000 miles warranty. Thomas helped us perfectly, he was very kind and helpful. Thank you very much for that, Thomas and we won’t forget that. So again Thank you very much and we really enjoy the car. More
April 05, 2025
Vehicle was delivered less than clean inside and out. Water stained exterior, dust and other filth interior. Detailed myself. Oil was not changed, will incur that cost as well. Gas tank was not full as p Water stained exterior, dust and other filth interior. Detailed myself. Oil was not changed, will incur that cost as well. Gas tank was not full as promised. People were nice however promises not kept. I waited too long for paperwork to remain at dealership any longer as I had other appointments to keep, otherwise I would have insisted these issues be addressed. I deserve better for $27K. More
Other Employees Tagged: Laura Batten
April 02, 2025
The dealership was clean. The service waiting room was also clean. It was a pleasant experience. The service waiting room was also clean. It was a pleasant experience. More
Other Employees Tagged: Laura Batten
March 22, 2025
They always find us a great deal Also the same sales people have worked there for years . That says alot about the dealership. people have worked there for years . That says alot about the dealership. More
Other Employees Tagged: John Cherry, Don Wulff, Henry Cherry
March 11, 2025
Excellent service everyone was nice I really appreciate your service thank you so much hope you’re doing good your service thank you so much hope you’re doing good More
Other Employees Tagged: Dale Coleman, Kevin Roberts, Ruth Vivian Garcia



