Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram

Thomas Bivins

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.8
133 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

12 yrs, 7 mos

4.8

133 Reviews

Write a Review

133 Reviews of Thomas Bivins

July 23, 2025

Dealership Rating
Employee Rating

Thomas, Thank you for your patience and honesty while working with us to make our recent purchase of a Jeep Grand Cherokee. We have visited your dealership many times and feel fortunate that we were able More

by Barbara and Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Zach Bell

Jul 23, 2025

Phillips Chrysler Jeep Dodge Ram responded

Here at Phillips Chrysler Jeep Dodge Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 22, 2025

Dealership Rating
Employee Rating

We have been communicating with Dale for the past 5 years - trying to find the right vehicle for us. Dale always greeted us warmly and over the years earned our business. Our recent purchase of a Jeep Grand More

by Barbara and Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Zach Bell

Jul 22, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 19, 2025

Dealership Rating
Employee Rating

Best Jeep dealership I have ever dealt with, and salesman Thomas Bivins is the best! I've purchased two Wranglers from him and have been extremely happy with both. Thomas is very attentive and accommodating More

by dav52801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts

Jul 19, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 29, 2025

Dealership Rating
Employee Rating

All of your staff are very nice and help full the process went very well. More

by floydchapin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 07, 2025

Dealership Rating
Employee Rating

the dealership communicated with us through the process of fixing the vehicle and returned to us in a timely manner. I highly recommend them! More

by mark cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Henry Cherry

May 07, 2025

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

April 10, 2025

Dealership Rating
Employee Rating

Hello we are Cor and Arja from the Netherlands and buying a car in Florida is totally different as when you buy a car in the Netherlands. I bought this week a Ford Mustang GT convertible at your place, we we More

by A vd Schraaf
Recommend Dealer
Yes
Apr 10, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 05, 2025

Dealership Rating
Employee Rating

Vehicle was delivered less than clean inside and out. Water stained exterior, dust and other filth interior. Detailed myself. Oil was not changed, will incur that cost as well. Gas tank was not full as p More

by Dpicard09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Laura Batten

Apr 07, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 02, 2025

Dealership Rating
Employee Rating

The dealership was clean. The service waiting room was also clean. It was a pleasant experience. More

by Eshamany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

Apr 02, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 22, 2025

Dealership Rating
Employee Rating

They always find us a great deal Also the same sales people have worked there for years . That says alot about the dealership. More

by medinapressurecleaning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for choosing Phillips Chrysler Jeep Dodge Ram! Please let us know if we can be of any more assistance. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 11, 2025

Dealership Rating
Employee Rating

Excellent service everyone was nice I really appreciate your service thank you so much hope you’re doing good More

by Jimmielee241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jimmie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

1
...

Dealership Inventory (352 Vehicles)

new 2025 Jeep Grand Cherokee L car, priced at $46,120
2025 Jeep Grand Cherokee L
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Compass car, priced at $30,760
2025 Jeep Compass
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 Jeep Grand Cherokee car, priced at $33,999
2023 Jeep Grand Cherokee
used
Diamond Black exterior
Automatic
Rear-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $60,380
2025 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2025 Ram 1500 car, priced at $55,450
2025 Ram 1500
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Jeep Gladiator car, priced at $48,665
2025 Jeep Gladiator
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive