Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram
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Thomas Bivins

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.8
125 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

12 yrs, 4 mos

4.8

125 Reviews

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125 Reviews of Thomas Bivins

March 22, 2025

Dealership Rating
Employee Rating

They always find us a great deal Also the same sales people have worked there for years . That says alot about the dealership. More

by medinapressurecleaning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for choosing Phillips Chrysler Jeep Dodge Ram! Please let us know if we can be of any more assistance. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 11, 2025

Dealership Rating
Employee Rating

Excellent service everyone was nice I really appreciate your service thank you so much hope you’re doing good More

by Jimmielee241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jimmie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 27, 2025

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Dealership is wonderful especially Thomas he helped out so much. I would highly recommend they are all very professional. More

by Devontelucky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff

Feb 27, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We are thrilled that Thomas had the opportunity to provide you with great service. We thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 11, 2025

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I will refer friends & family to this dealership due to their great customer service! Thanks! More

by machilenep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Laura Batten

Feb 11, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

January 16, 2025

Dealership Rating
Employee Rating

We purchased a new Wagoneer from Thomas B. back in November. We are very pleased with the comfort and roominess. We had one issue with the battery. With it being during the holiday season, Tho More

by Renee S
Recommend Dealer
Yes
Jan 16, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, Renee! We are so glad that Thomas had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 09, 2025

Dealership Rating
Employee Rating

My lease was over. I kept the truck. The process was very quick with no problems More

by mikeyjianfen
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts

Jan 10, 2025

Phillips Chrysler Jeep Dodge Ram responded

Mike, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 24, 2024

Dealership Rating
Employee Rating

Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Jim Garvin

Dec 29, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

December 21, 2024

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Employee Rating

My vehicle always comes back from service dirty. Footprints and handprints on everything. I should not have to clean up after service techs. More

by scottw381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Roberts

Dec 24, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

November 29, 2024

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Employee Rating

It's been a long time since I bought a new vehicle. The experience was great. More

by gcole13001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Laura Batten

Dec 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 20, 2024

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Employee Rating

They were very helpful and informative. They were also patient dealing with the issues that were popping up due to my insurance company. More

by KIMBERLYESTAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

Nov 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Kimberly, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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