Theresa Moss
Theresa Moss at Heritage Ford
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Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
335 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

4 yrs, 7 mos

Industry Experience

27 yrs, 9 mos

5.0

335 Reviews

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335 Reviews of Theresa Moss

May 11, 2025

Dealership Rating
Employee Rating

I have been buying trucks from them for years I always get good deals and great service when need thank you for being there More

by t.ladeau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

May 12, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with our team, and that Nathan and Theresa were able to help make shopping for your newest truck another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 08, 2025

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If you have the opportunity to utilize Bill LaBonte as your salesperson go for it! Bill listened to all my needs and wants, understood what I was looking for and worked closely with me in locating the ex More

by bbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

May 08, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 03, 2025

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Olin and Theresa were fantastic! As a home health nurse and a mother of 3, Olin helped me find the perfect Ford explorer that would work for both my job and hauling the kiddos around More

by Eva Friend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

May 05, 2025

Heritage Ford responded

Eva, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and Theresa to shop for and bring home your new Explorer, and that in the process, they were able to help find the perfect fit for both your family and work needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 01, 2025

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Exceptionally professional dealership. After working with a few other dealerships that had given us a lack of confidence, everyone at Heritage was a much needed change of pace. Bill LaBo More

by connor.h.williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

May 02, 2025

Heritage Ford responded

Connor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 24, 2025

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I have purchased 2 trucks from Bill in the past month for our fleet, both times the process has been seamless. Bill even went above and beyond helping us with logistics of getting the truck to another vendor More

by epeterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Bill LaBonte

Apr 24, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback, and for trusting Bill with your feet needs! We are so glad to hear that you enjoyed working with him, and that your purchases, as well as the upfitting process went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 08, 2025

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Employee Rating

Olin did a job helping us find and purchase a Tacoma. He has a great attitude and could answer or research any questions we had. Theresa was also very nice to work with and helpful, and she found a bette More

by terrence.delaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Apr 09, 2025

Heritage Ford responded

Terrance, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and Theresa to shop for and bring home your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 02, 2025

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Employee Rating

It was great. My experience was short and everything worked out good.bill was great More

by macnw3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Apr 04, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2025

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Employee Rating

I would highly recommend Heritage to other car buyers. They are nice friendly people, offer great service and are very efficient. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Mar 31, 2025

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2025

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Employee Rating

I highly recommend heritage ford. Quick response and answered all my questions. Let me test drive whatever I wanted. Stayed open an hour later so I could test drive two vehicles. I wa More

by Dmarquis198011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor Donahue

Apr 01, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and Theresa to shop for and bring home your new Ford, and that everything went so smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 30, 2025

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Employee Rating

Bill is just great to work with, he makes my life easy! I will continue to call him for all my future vehicles More

by Cmcmechanical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Bill to outfit your company fleet, and that he was able to help make your recent purchase experience another smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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