Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Theresa Darrow

Overview Reviews (406)

Contact Me

View All Employees

< View All Employees

Theresa Darrow

Refer Me

Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

Contact Me

4.9

406 Reviews

Overview Reviews (406)

4.9

406 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Theresa Darrow

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

406 Reviews of Theresa Darrow

January 02, 2025

Dealership Rating

Employee Rating

Loved the new text message system that allowed for accept/decline of services. It saved time from going back and forth with phone calls accept/decline of services. It saved time from going back and forth with phone calls More

by LUTZMIC74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amelia Kachel

Report | Print

January 01, 2025

Dealership Rating

Employee Rating

My appointment went very smoothly. The staff was incredibly friendly and responsive. They were realistic about the timeframe. The staff was incredibly friendly and responsive. They were realistic about the timeframe. More

by ABIGAILBAUGH01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 02, 2025 -

Piazza Honda of Reading responded

Abigail, we're delighted to hear that our team at Piazza Honda of Reading provided friendly and responsive service. Thank you for sharing your experience!

January 01, 2025

Dealership Rating

Employee Rating

Very friendly and helpful. All service was well done and done quickly and on time All service was well done and done quickly and on time More

by CINDY.MIERZEJEWSKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 02, 2025 -

Piazza Honda of Reading responded

Cindy, Thank you for the five-star rating! The team looks forward to working with you again! - Piazza Honda of Reading

January 01, 2025

Dealership Rating

Employee Rating

Not pushy with optional services. Informative and honest. Pleasant workers that keep you updated with your vehicle. Informative and honest. Pleasant workers that keep you updated with your vehicle. More

by MATTWISOTSKY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 02, 2025 -

Piazza Honda of Reading responded

Matt, we're delighted to hear that our team at Piazza Honda of Reading provided you with informative and honest service. Thanks for sharing your experience!

December 29, 2024

Dealership Rating

Employee Rating

Love that they have valet service, pick up my vehicle and return back to me when its finished! Always great service! and return back to me when its finished! Always great service! More

by HJKLEINSPEHN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 30, 2024 -

Piazza Honda of Reading responded

We're delighted to hear that you appreciate the valet service at Piazza Honda of Reading! Providing convenient and excellent service is our priority. Thanks for sharing your experience with us!

December 28, 2024

Dealership Rating

Employee Rating

Had to reschedule our Accord for a recall issue, rescheduling went smoothly, drop off was easy, service was good and we got our car back when promised. Thank you rescheduling went smoothly, drop off was easy, service was good and we got our car back when promised. Thank you More

by PETERGAS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

Report | Print

Dec 30, 2024 -

Piazza Honda of Reading responded

Peter, we're glad to hear that your rescheduling and service experience went smoothly at Piazza Honda of Reading. Thank you for trusting us with your Accord!

December 27, 2024

Dealership Rating

Employee Rating

I Have had virtually no problems with the service from this dealership over the years. this dealership over the years. More

by KELLYBUCK4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 30, 2024 -

Piazza Honda of Reading responded

We're glad to hear it, Kelly! Thank you for coming to Piazza Honda of Reading!

December 24, 2024

Dealership Rating

Employee Rating

The quality of my service and the experience with Theresa is always exceptional! I will, however, say that it is frustrating that the dealer charges the added percentage cost just to use a credit card! C is always exceptional! I will, however, say that it is frustrating that the dealer charges the added percentage cost just to use a credit card! Car maintenance is not cheap to begin with, a larger dealer such as Piazza Honda shouldn't be penalizing their customers who need to use their credit card to pay for service/repairs. More

by DWFJR371

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 24, 2024 -

Piazza Honda of Reading responded

Thank you for taking the time to share your experience working with Theresa at Piazza Honda of Reading! We will pass along your feedback to our team.

December 24, 2024

Dealership Rating

Employee Rating

Gave a very reasonable price for a repair that had a wide price range. Explained suggested repairs well, not pushy. price range. Explained suggested repairs well, not pushy. More

by RAMKATH70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Walker

Report | Print

Dec 26, 2024 -

Piazza Honda of Reading responded

Thank you for sharing your positive review. We appreciate your business and look forward to working with you again in the future! -Piazza Honda of Reading

December 22, 2024

Dealership Rating

Employee Rating

Always service my vehicle there since 2010. Easy online scheduling process. Keeps me updated via text about the progress. Very reasonable charges. Excellent quality of work Easy online scheduling process. Keeps me updated via text about the progress. Very reasonable charges. Excellent quality of work More

by GS1968

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz , Harry Delgado

Report | Print

Dec 23, 2024 -

Piazza Honda of Reading responded

Thank you for your continued trust in Piazza Honda of Reading since 2010! We're delighted to hear that our online scheduling and communication have made servicing convenient for you. We appreciate the kind words about our quality work and reasonable charges! Safe travels!

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.